UA Europe 2011 Conference
June 16 - 17, 2011
Beyond Errors: Messages for the Complete Enterprise Applications User Experience
Presenters: Ultan O’Broin, Director, User Experience, Oracle Applications User Experience
This presentation reveals insights into how messages are best designed for users of enterprise applications. Enterprise applications use messages to communicate with users taking into account the context of the task flow, user profile, and the working environment of dealing with high value data under pressure. Messages of different types are required: Confirmations, errors, information, processing and warning types, each with unique visual properties and specific use cases for where and when they are used on the page. Enterprise application messages go far beyond the oft-quoted heuristic of writing them in plain language. They must be integrated with the overall user experience, operating environment, and plug into existing help desk policies.
Date: Thursday, June 16, 2011
Time: 10:00 AM