The Oracle Usability Advisory Board (OUAB) is a Customer Advisory Board which aims to bring enterprise software usability to a whole new level through industry, government, and university collaboration. This working board approaches usability topics on a macro level to determine and influence industry trends. It reviews and provides feedback on future technologies and products, shares best practices, and develops use cases, industry guidelines, standards, and requirements.
The Usability Advisory Board consists of Oracle’s most involved Applications customers, who are willing to work on joint usability projects with Oracle’s user experience groups. Members are typically executives or senior managers with direct accountability within their organizations for user effectiveness, efficiency, and satisfaction with enterprise software. Industry, government, and university customers, as well as Oracle Partners, may participate. In addition, select independent consultants under non-disclosure agreements with Oracle may consult to the board as needed.
To ensure the success of this effort, we require participants to sign the Customer Participation Confidentiality Agreement (CPCA); attend, in person, three working meetings per year; perform necessary pre- and post-meeting assignments, which typically involve some data collection in their organizations; contribute actively during meetings and web conferences; communicate with and support Oracle usability executives and senior staff members who are driving action items; and facilitate Oracle access to users in their organizations for usability studies that will advance the goals of the group.