| A |
|
| analytics |
Summary statistics, often presented graphically, that aggregate up large volumes of enterprise data, such as analytics on employee retention and training. |
| B |
|
| biometrics |
The measurement and analysis of unique physical or behavioral characteristics, such as fingerprints or voice patterns, especially as a means of verifying personal identity. |
| C |
|
| card-sorting |
A research technique that helps guide information architecture (such as tabs on a Web site), in which users sort words using actual cards. The final “sort” is a “tree” of concepts and their relationships. |
| CIF (Common Industry Format) |
A format for usability testing reporting. |
| CRM (Customer Relationship Management) |
A database to gather information and details about customers, including their needs and purchasing history, as well as information about employee sales and success rates, task lists, and sales completion. |
| customer feedback sessions |
Sessions, conducted by Oracle staff members at user conferences or in usability labs, in which end users of a particular software application work through a prototype and offer feedback on the software. |
| D |
|
| drill down |
To move from summary information to more detailed information on a computer screen. |
| drill-down pages |
Computer screens that contain more detailed information than the previous or initial screens. |
| E |
|
| EDC (Electronic Data Capture) |
A computerized system designed for the collection of clinical data in electronic format for use mainly in human clinical trials. |
| end user |
The ultimate consumer of a finished product such as a software application. |
| ERP (Enterprise Resource Planning) |
An enterprise-wide information system designed to coordinate all the resources, information, and activities needed to complete business processes such as order fulfillment or billing. |
| F |
|
| FLOSS (Free Libre Open Source Software) |
Software that is licensed so that others have the right to change and further develop source code made freely available to them. |
| focus group |
A research technique where a small group of 10-12 participants brainstorm their ideas and reactions to a software product. |
| Fusion |
A new generation of enterprise software application designed by Oracle. |
| Fusion-edge |
Software applications that contain concepts and technology that are early precursors to Fusion. |
| G |
|
| GPS (Global Positioning System) |
A navigational system that uses satellite signals to fix the location of a radio receiver on or above the earth's surface. |
| GUI (Graphical User Interface) |
A type of user interface that enables people to interact with electronic devices such as computers. |
| H |
|
| handhelds |
Devices that are designed to be operated while being held in the hand. |
| HCM (Human Capital Management) |
A strategic and coherent approach to the management of an organization's most valued assets—the people. |
| high-fidelity prototypes |
A sequence of high-quality screens and images, somewhat but not fully functional, used for the purpose of testing a particular work flow with end users of a software application. |
| I |
|
| interface |
The place at which independent and often unrelated systems meet and act on or communicate with each other, as in a user interface or a human/computer interface. |
| M |
|
| MMS (Multimedia Message Service) |
A messaging feature in some software applications, particularly applications for handheld devices, that enables the user to send images, audio, video, and text. |
| mobile device |
Refers to a handheld, such as an iPhone or a BlackBerry. |
| MSA (Mobile Sales Assistant) |
A software application that was designed by Oracle to aid sales people using mobile devices such as the BlackBerry or iPhone. |
| P |
|
| PDA (Personal Digital Assistant) |
A small handheld device equipped with a microprocessor that is used especially for storing and organizing personal information such as addresses, schedules, and notes. |
| PLM (Product Lifecycle Management) |
Enteprise software that supports and tracks the entire lifecycle of a physical product, from its creation to its design, manufacturing, distribution, service, and disposal. |
| porting |
The process of adapting software so that an executable program can be created for a computing environment that is different from the one for which it was originally designed. |
| prototype |
An early design built to test a user interface without too much coding effort. For example, prototypes can be built with paper, HTML, spreadsheet software, or even presentation software. |
| R |
|
| RDC (Remote Data Capture) |
Software created by Oracle that aids investigators in conducting clinical trials. |
| S |
|
| screen shot |
An image that shows the contents of a computer display. |
| screen flows |
The way in which the progression of steps toward completing a task in a software program happens. |
| SMS (Short Message Service) |
A messaging feature in software applications that enables the interchange of short text messages between mobile telephone devices. |
| U |
|
| UI (user interface) |
The visual component of an enterprise application that an end user sees, including the colors, buttons, terminology, and other screen design elements. |
| user experience buddy |
Someone from the same usability team who offers feedback on how a usability test is conducted. |
| user-centered design philosophy |
At Oracle, the way software design is conducted with the user offering constant feedback throughout the design process. |
| usability lab |
The site where the UX team collects feedback from customers, or users, of Oracle software applications. |
| UX (user experience) |
The total experience a user has with an enterprise application, including purchase, delivery, setup, personalization, integration with multiple work devices, and integration with business processes. |
| W |
|
| widget |
Portable code in a software application that appears to a user as a small graphical representation on the Desktop, enabling control of simple utility functions such as clocks, messaging services, and calendars. |
| workflows |
The progress or rate of progress in work being done with the use of a software application. |
| Primary sources: http://www.merriam-webster.com/dictionary/biometrics, Wikipedia |
