Oracle Applications User Experience
Customer Participation Program Newsletter
June 2011
In This Newsletter

Here at Oracle, we are already gearing up for OpenWorld in October. We’ve been visiting with many of you at a number of user group conferences in 2011, and this newsletter will talk a bit about what we’ve been working on and where we’re going.

As someone who is actively involved with the Oracle Applications User Experience (UX) team or as a member of an industry or product-based customer advisory board or council, you automatically receive this newsletter. You can access archived newsletters on the Usable Apps Web site.
Where Can You Meet the Oracle Applications UX Team?

You can meet the Oracle Applications UX team at the Oracle HCM Users Group (OHUG) Global 2011 Conference, June 19-23, in Orlando, Florida. The Orlando conference will be the latest of several conferences that we’ve attended in 2011, speaking on user experience and Oracle Fusion Applications and conducting customer feedback sessions. Information about all of the conferences that we’ve attended is available on the Events page of the Usable Apps website.
You can catch us at these upcoming conferences in 2011:
Will you be attending these conferences too? Sign up for one of our onsite product usability testing sessions to get a peek at next-generation enterprise applications and learn about Oracle’s pioneering user-centered design process. These events are by invitation only, so please e-mail if you are interested in attending.
Paolo Zulato, an Oracle product manager from the UK, works beside Grace Chen, a senior interaction designer in Oracle Human Capital Management (HCM) UX, as members of the Oracle Applications UX team set up usability feedback sessions at the OBUG Benelux Connect 2011 conference in Belgium in March. Oracle Applications UX team members also delivered presentations on user experience and Oracle Fusion Applications.
Diving Deeper with Oracle Fusion Applications: Design Patterns and Collaboration Tools

Tools that give users the opportunity to collaborate in ways that they never have before and design patterns that drive consistency and make an enterprise application easier to use—it’s all part of the new Oracle Fusion Applications user experience. Oracle Fusion is Oracle’s answer to the next generation of software for the global enterprise. Check the Usable Apps website for these articles and more on Oracle Fusion Applications.
Customer Best Practices: Talking with Las Vegas and BYU-Hawaii
What do the city of Las Vegas and Brigham Young University-Hawaii have in common? Visit the Usable Apps website to learn how these two organizations overhauled and improved the usability of their websites using the same user-centered design philosophy embraced by the Oracle Applications UX team. Read more about how the city-wide website redesign in Las Vegas became an award-winning repository of online information for citizens. Understand how BYU-Hawaii’s own users helped guide the design of the university website.

Does your company conduct user testing or user-centered research? If so, we’d love to hear from you and feature your customer success story in an upcoming newsletter. Contact  to tell us about your best practices and how you are improving the user experience for your users.

Oracle Puts Its Own OBIEE Design Patterns at Your Fingertips
Customers now have direct access to the design patterns behind dashboards for Oracle Business Intelligence Enterprise Edition (OBIEE). Read about how the Oracle Applications UX team developed a new website to provide the actual Oracle guidelines, patterns, and decision-support tools that its own designers have used—a website that is linked from the Usable Apps website. Then visit the new site, where you’ll find information on the design process, as well as a how-to information for Oracle’s design patterns and guidelines.
What’s New with Oracle Applications: Oracle E-Business Suite 12.1.3, Oracle Fusion CRM On Demand

Did you know that you can already find next-generation user experiences, based on design patterns from Oracle Fusion Applications, in enterprise software released in the past year?

The user experience highlights in Oracle E-Business Suite 12.1.3, released in August 2010, include navigational improvements to the main menu and certain work flows, such as adding attachments, that help you complete your work more quickly; embedded analytics and contextual pop-up windows that help you make more effective decisions; and a type-ahead or auto-suggest tool that streamlines the search process.

A new mobile application takes advantage of tablet technology in Oracle Fusion Customer Relationship Management (CRM) On Demand Offline Client for Life Sciences, released in June 2010. This application is geared toward pharmaceutical sales representatives who often need to tap into presentations, notes, and calendars while in an offline mode. For the rest of you, we’ve also written about the tremendous user experience research behind this application, which is guiding the Oracle Applications UX team’s strategy around designing future mobile applications.
Lots of Action on the Usable Apps Blog

There’s been a lot happening on the Usable Apps blog since the Customer Participation Program newsletter last made its way to you. A recent post poses these questions: Can tablets usher in the paperless office of the future? Are we only a few short steps away from dumping paper altogether, much like our favorite characters from Star Trek? Read Oracle User Experience Architect John Cartan’s responses in his blog post, “Tablets and the Paperless Office” on the Usable Apps blog.
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