Oracle Applications User Experience
Customer Participation Program Newsletter
August 2013
In This Newsletter

As someone who is actively involved with the Oracle Applications User Experience team or as a member of an industry or product-based customer advisory board or council, you automatically receive this newsletter. You can access archived newsletters on the Usable Apps website.
Oracle User Group Conference Roundup
OHUG 2013: Dallas, TX
The OHUG (Oracle Human Resources User Group) annual conference is always a great opportunity to meet our HCM customers face-to-face. For the seventh year in a row, the Oracle Applications User Experience (UX) team hosted an onsite lab at OHUG in downtown Dallas, TX. The onsite lab was open on Tuesday, June 11 and Wednesday, June 12 at the Dallas Sheraton Conference Center. After the lab sessions, customers provided valuable feedback and comments on the benefits of participating in the program. Here are a couple of notable quotes:
  • “Chance to add value at an early stage of development and see how things are being thought through.”
  • “I liked seeing where Oracle is headed with mobile solutions.  I am anxious for more information to be available on the phone.”
Members of the HCM UX  and HCM product management teams at the Onsite Usability Lab at OHUG
At the Oracle demo booth in the exhibit hall, the UX team treated attendees to demonstrations of the simplified user interface—the latest entry experience to Oracle Fusion Applications Cloud Service [the product line name for software as service (SaaS) and On Demand versions of Oracle Fusion Applications]. The demos walked users through the interface as it appears throughout Oracle Human Capital Management (HCM) Cloud for Release 7 (employee and manager self-service). The team also showcased the extensive work published on enterprise and mobile design patterns, along with an updated Usable Apps website. About 80 demos were shown at the demo station.
ODTUG: New Orleans, LA
In June, the Oracle Applications User Experience team hosted a demo booth at the ODTUG (Oracle Development Tools User Group) conference in New Orleans, LA, for the second year running. Our team demonstrated the new entry experience for Oracle Fusion Applications Cloud Service to conference attendees. Once again, our team presented enterprise and mobile design patterns that customers could use in their customizations to extend the value of their applications.
New England Oracle Applications User Group: Worcester, MA
On June 10, 2013, Charlie Moff and Matt Munyan, two of our valuable SAMBA (Sales Ambassadors), presented at the New England Oracle Applications User Group (NEOAUG). They presented E-Business Suite user experience highlights and discussed how Oracle Fusion Application’s user experience drives end user productivity.
Matt Munyan and Charlie Moff presenting at the NEOAUG
Apps 13 (UK OUG Applications Conference): London, England
The Oracle Applications User Experience and product management teams will conduct onsite usability feedback sessions at the UK Oracle User Group Apps13 Conference in London. We invite you to get involved. These sessions are a great opportunity to participate in a usability feedback session where your feedback and expertise will help Oracle develop unbeatable products and solutions. You’ll also get an early look at the direction that our enterprise software is heading.  If you’re based in the UK, you’re eligible to be a part of this user experience event.
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Oracle OpenWorld San Francisco 2013
Usability Feedback Sessions: If you’re attending Oracle OpenWorld (OOW) 2013, be sure to get the most from your conference experience by participating in a usability feedback session to provide feedback on Oracle’s latest product designs. Your input will help Oracle develop unbeatable products and solutions. Sessions will be conducted at the Intercontinental Hotel in San Francisco, CA.  If you are interested, sign up today.
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User Experience Presentations: The Oracle Applications User Experience team plans to deliver several presentations and demos at OOW that focus on the innovative user experience in Oracle Fusion Applications. Check the Usable Apps Events page for more information about the activities.
Usability Lab Tours: Do you want a first-hand look at how the Oracle User Experience teams conduct usability activities and research on Oracle products and services using the latest technologies? Oracle invites you to tour our state-of-the-art usability labs on Thursday, September 26, during OOW in San Francisco.
Customers and partners are invited to hop on one of our chartered buses and head to Oracle headquarters in Redwood Shores to see firsthand how Oracle usability experts test future product designs using the latest technology, including eye tracking. Our teams will also show the latest design concepts for mobile enterprise applications on different mobile devices, such as smartphones and tablets.

Transportation for tours from the Moscone Center in San Francisco to Oracle headquarters in Redwood Shores is offered on September 26. Space is limited.
To RSVP your spot, please sign up today.
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Oracle Partner Builds User Experience That Hits Right Note for New Employees
Photo courtesy of IntraSee
A designer at IntraSee works on a wireframe of the new design.
Invesco, a global asset management company, understands how critical the onboarding process is and recently decided to take on a project aimed at streamlining this process. Invesco’s vision was to globalize its onboarding process by providing a one-stop shop for new hires. Invesco partnered with IntraSee, a PeopleSoft and portal solution consultancy, to implement this vision. IntraSee, a company founded by former PeopleSoft employees Paul Isherwood and Andrew Bediz, specializes in helping companies implement a user-centric technology strategy. Bediz notes: “Today’s users are familiar with the web and have the same expectation out of their business applications. IntraSee’s goal when providing services is to help companies maximize the power of Oracle Applications, while keeping the critical wants and needs of the savvy end user at the forefront of every stage of the design and implementation.” Read more on the Usable Apps website.
Oracle Executive Spends Four Weeks with Just a Mini
As Oracle continues to develop its strategy in the mobile space, it’s always interesting to hear what Oracle executives are doing and thinking around available mobile devices.  Steven Chan, Oracle Senior Director of E-Business Suite Technology and a regular blogger, recently traveled around the world in about 30 days with only an iPad mini. He went from the UK to Hyderabad, India, then on to Hong Kong and Shenzhen in China.
Steven Chan, Senior Director, Oracle E-Business Suite Applications Technology, holding his iPad mini
Siebel Open UI on Full Throttle with Uma Welingkar: Free, Shared Resources
The Siebel team has been hard at work delivering a platform for Siebel customers to tailor their end users’ applications experience. To this end, the team recently posted several helpful training documents, for free, for any Siebel Tools user. Read more on the Usable Apps Blog.
Build in Better Usability with UX Direct
The Oracle Applications User Experience team has created a program called Oracle UX Direct to provide customers, partners, and consultants in the enterprise industry with design best practices and tools that they can leverage to make their enterprise implementations more successful. Read the Voice of User Experience, or VoX, blog to learn more about why the program was created, and visit the UX Direct website to find out how to introduce design thinking during the implementation stage. Create a solution that best fits the needs of users from the beginning.  You can also visit the new UX Direct blog for announcements about new additions to the website and more.
Read about the Cloud and the Oracle User Experience
Consumers have already seen the benefit of a cloud approach with tailored, consumer-driven experiences. Find out what that means for Oracle's enterprise applications on the Voice of User Experience, or VoX, blog.

Want to hear more about the Oracle Cloud and other user experience innovations? User experience architect Misha Vaughan writes about what the Oracle Applications User Experience team is sharing with Sales Ambassador (SAMBA) representatives in this post on VoX.
To hear more about Oracle’s user experience strategy, read this online article in Oracle Scene from UKOUG, where ACE Director Debra Lilley interviews Oracle Applications User Experience Vice President Jeremy Ashley. You can also watch this video to hear the interview.
Buzz Building Around User Experience Design Patterns
People are talking about user experience design patterns that the Oracle Applications User Experience team released in the last year. You can access them through the Usable Apps website, or visit the Oracle Fusion Applications desktop and mobile patterns website. Here's a sampling of recent posts about the patterns:

Floyd Teter, an ACE Director with Oracle partner EiS Technologies, talks about ADF design patterns on his ORCLville blog.

Ultan O'Broin, Director of User Experience, Oracle Applications User Experience, tackles design patterns twice in his blog. In this entry, O’Broin writes about building integrations in the cloud with user experience patterns and guidelines and Oracle ADF functional patterns. In this Usable Apps post, Ultan points out how design patterns are used in the Oracle Fusion Mobile Expenses app and takes a different angle on design patterns when he talks with Oracle partner Innowave Technologies about how that company used design patterns.

Sten Vesterli, an ACE director with Oracle partner Scott/Tiger, offers his take on design patterns and why smart people use them.  He also discusses the importance of usability testing
Partners Get Look at What’s Coming in Oracle User Experience
The customer outreach arm of the Oracle Applications User Experience team recently held its first demo reception. While the team has done demos before, this was different for the Oracle research and development organization. During this special event, team members were allowed to show new user experiences that are equal parts cutting-edge technology and creative innovation.

In a previous post on the Voice of User Experience, or VoX, blog, we wrote about simplicity and how that idea is driving the Oracle applications user experience forward. The May event showed that idea in action, with demos of several special user experiences actually undergoing development right now. Only previously vetted partners were allowed to see this because, as a rule, Oracle does not share much before an application becomes generally available. Read VoX to find out what the response was.
Update from the Oracle Usability Advisory Board
On June 27, 2013, the Oracle Usability Advisory Board met with 20 board members and guests at Oracle Thames Valley Park, UK.  Highlights of the meeting: customer presentations from the Municipality of Rotterdam and McKesson Information Solutions UK Ltd., translation of Oracle Applications and products, Oracle Voice update, a presentation on icon metaphors for global users and their cultures, and interactive sessions on Fusion Daily Briefing and the next generation of information discovery.  In the afternoon, board members participated in a hands-on interactive mobile design workshop, where they learned about design principles and created a paper prototype of a mobile application.

The following companies joined the Oracle Usability Advisory Board:
  • Cox Enterprises, Inc.
  • Dell Inc.
  • Royal Group, Inc.
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