Oracle Applications User Experience
Customer Participation Program Newsletter
May 2013
In This Newsletter

As someone who is actively involved with the Oracle Applications User Experience team or as a member of an industry or product-based customer advisory board or council, you automatically receive this newsletter. You can access archived newsletters on the Usable Apps website.
Oracle User Group Conference Roundup
Meeting the Digital Native (Student User) at Alliance 2013 Conference
Victoria MacLain (pictured in top photo) provides detailed feedback on the design to Julian Orr, Senior Usability Engineer. MacLain and other students provided invaluable feedback on the latest design of Campus Solutions.
For the fifth year in a row, the onsite usability lab at Alliance was a great success. This year, the conference, which is typically geared toward higher education and public sector customers, was held in Indianapolis, IN. Over two days, the Oracle Applications UX team conducted 32 one-on-one user feedback sessions on various new designs and concepts.   

For the first time at the onsite usability lab, the UX team invited students to provide their feedback on specific designs. Students from Butler University and Indiana University – Purdue University Indianapolis (IUPU) provided the UX team with invaluable end user feedback on the simplified entry experience for PeopleSoft Campus Solutions. The students enjoyed providing feedback on functions that they currently use. The joint feedback from university administrators and students will be used to improve the PeopleSoft Campus Solutions design.
“I see that this company is set on customer satisfaction and appreciates feedback.”
Victoria MacLain
Indiana University-Purdue University of Indianapolis
OBUG Connect 2013 Conference

The Oracle Applications User Experience (UX) team attended the Oracle Benelux User Group (OBUG) Connect 2013 conference for the fourth year in a row.  The UX team hosted customer feedback sessions and a demo pod at the conference. More than 500 people attended the event on March 26 in Antwerp, Belgium, and 23 one-on-one sessions were conducted in the onsite usability lab throughout the day.  Conference attendees provided feedback on applications, such as Oracle Projects, Oracle Supply Chain Management, and the latest designs on emerging interactions.  Ultan O'Broin, Director of Oracle Applications Global User Experience, also co-presented two sessions.
OBUG board members (listed from left to right): Janny Ekelson, President; Gerard Stam, SVP Applications; Rudy Verlinden, EVP Finance; Chris Coolen, Executive Director, Jürgen Errijgers, SVP Technology; and Jolanda de Jong, Secretary
Michaela Mundinger, Ingersoll Rand, provides feedback on Oracle Projects to Natti Zick, Senior Manager, GRC & PPM User Experience at Oracle.
One participant in the onsite lab said that he appreciated the opportunity to provide feedback on products that might be available in the future. He said he enjoyed the "sneak preview" feeling of knowing what is coming.

Another participant said, “I think it’s great you do research in the user base to enhance/improve the user experience.”

One more participant said that he liked to see future enhancements and ideas coming along and that it was nice to do some “innovative” thinking.
Collaborate 2013 Conference
Despite of 12 inches of snow, high wind, and cold temperatures in Denver, CO, the turnout at the Collaborate 2013 user experience lab was great. The Oracle Applications UX team conducted 36 individual feedback sessions and one group session in the Hyatt Regency, adjoining the Colorado Convention Center, where the conference was being held. Here are some comments from participants:
“I enjoyed being part of the development of a new product, and I appreciate having the opportunity to provide input.  I felt like my comments are greatly appreciated in return. Using the new interface and exploring it was very enjoyable and has given me some ideas for my own day to day process.” (Participated in one-on-one session)
“It was very interesting hearing how other people use reports in the various organizations.  The moderators did an excellent job guiding the conversation & encouraging participation.” (Participated in a group session on Financial Reporting)
Yen Chan and Gozel Aamoth from the Oracle Applications User Experience team welcome participants at Collaborate 2013, Denver, Colorado.
See User Experience Presentations at Upcoming Conferences
The Oracle Applications UX team will be at two conferences in June to update customers and partners on user experience and show its latest design innovations.

The UX team plans to deliver several presentations, demos, and usability activities focusing on the innovative user experience in Oracle Fusion Applications. Check the Usable Apps Events page for more information about the activities. The UX team plans to present at these upcoming conferences:
Onsite Usability Lab: Sign Up for User Feedback Sessions
The Oracle Applications UX team works closely with Oracle product management and strategy teams to conduct usability research at Oracle user group conferences. If you or your colleagues plan to attend this conference, sign up for one of the onsite product usability testing sessions to get a peek at next-generation enterprise applications and learn about Oracle’s pioneering user-centered design process. Get the most from your conference experience by participating in a usability feedback session, where your feedback will help Oracle develop unbeatable products and solutions.

Oracle customers and partners located in or near Dallas, TX (site of the June 2013 OHUG Global Conference), are encouraged to get involved. If you have not planned to attend this Oracle user group conference, you are still eligible to be a part of the onsite user experience usability lab. Contact the UX team for more details.
Sign Up Now
Mobile Trends and Gamification, Influencing the Oracle Applications User Experience
User Experience and Mobile: The customer’s desire to go mobile is changing the face of enterprise applications. Learn how user experience and mobile themes are guiding the coming innovations in Oracle’s enterprise software product lines, including PeopleSoft, JD Edwards, Oracle Fusion Applications, Siebel, and E-Business Suite. Read more on the Usable Apps website.

Gamification: See what gamification means for the user on the Usable Apps website. Members of the Oracle Applications User Experience team are exploring gamification and its uses in the enterprise work space, and the results are informing innovation in the design of the next-generation Oracle Applications user experience.

Oracle’s Investment in User Experience: Read about the mobile trends that the Oracle Applications User Experience (UX) team noted during a recent global expedition, which included user studies in Sweden, the US, and Beijing. The UX team continues to investigate how and why enterprise workers use their mobile devices, and their findings are already influencing the next-generation user experiences that Oracle is designing. Learn more on  the Usable Apps website.
Oracle Team Pilots New Training on Oracle Fusion Applications Design Patterns, ADF for Partners
Members of the Oracle Applications UX team are delivering a new kind of workshop for Oracle partners. The pilot took place just before the UK Oracle User Group Conference 2012, and those who attended learned about Oracle Fusion Applications design patterns and ADF. Read more about the pilot at the Voice of User Experience, or VoX, blog.
Oracle Fusion HCM: The Next Generation of User Experience for Human Capital Management
Gretchen Alarcon
Gretchen Alarcon, Group Vice President, Product Strategy
Visit the Voice of User Experience, or VoX, blog for a recent interview with Gretchen Alarcon, Group Vice President, Product Strategy, on the next generation of user experience for Oracle Fusion HCM. She talks about how Oracle has invested in the user experience of Oracle Fusion HCM, where new user experience features and designs are being focused, and about customer reactions to what’s coming.
A Look at New Concepts for the Enterprise Space
The Oracle Applications User Experience team is keeping its eye on new technologies that may have an impact on the enterprise space. New concepts and technologies go through an internal research, design, and development process to assess which ones may or may not gain traction in the enterprise space. Read more about how findings help guide the Oracle user experience strategy on the Voice of User Experience, or VoX, blog.
Tailoring Oracle Fusion Applications in the Cloud and with Composers
Learn about Oracle Fusion Applications extensibility in this blog post from the Oracle Fusion Applications Developer Relations blog. Author Richard Bingham, Oracle Applications Architect, writes about the four Oracle Fusion Applications composers and how to use them. Or, read another post where he discusses how to tailor Oracle Fusion Applications in the cloud.
New Podcasts on the Oracle User Experience
Download or listen now to recent podcasts relating to the Oracle Applications User Experience team:
  • Jeremy Ashley, Vice President of Oracle Applications User Experience, talks about Oracle's roadmap to a simple, modern user experience for Oracle Fusion Applications. Listen to learn more about the strategy behind the new simplified user interface for Oracle Fusion. You may also access the podcast through the Usable Apps website.
Jeremy Ashley
  • Ultan O'Broin, Director of Oracle Applications Global User Experience, talks about why Oracle is making design patterns available for customers, partners, and the development community. Listen to learn more about how these design patterns for the Oracle Fusion Applications user experience encapsulate proven best-practices and make these practices available for those who are extending or tailoring an Oracle application.
Ultan O'Broin
Update from the Oracle Usability Advisory Board
Following the Collaborate 2013 Conference, the Oracle Usability Advisory Board (OUAB) conducted a board meeting in Denver, CO. Twenty seven board members and guests attended the April 12, 2013, meeting. Three new members joined the board at this meeting, and presentations featured the User Experience Virtual Lab (the virtual space that enables customers to percolate ideas and provide feedback on Oracle’s latest user experience designs), an Oracle Fusion Applications customer story, a redesign of the Usable Apps website, the Oracle Social Network, JD Edwards user experience innovations, and PeopleSoft Campus Solutions - Campus Mobile. During the afternoon, board members participated in working group sessions and discussed topics, such as new Oracle Fusion help, the UX Direct program, and product prototypes that the Oracle Applications UX team has been working on.
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