Related Content

This section focuses on Related Content, where
and when to use it, and some Guidelines for using Related
Content effectively.

What is Related Content?

Related Content can be any supporting or relevant information that helps a user complete a given task or transaction. Related Content only appears if and when there is information available that is relevant to the task at hand. Related Content can be provided by Oracle according to given tasks or it can be configured by customers themselves. Related Content should only display information and should not display transaction pages.

Related Content can be configured as a frame at the bottom of a transaction page or as a pane on the right-hand side of the transaction page. When Related Content appears at the bottom, and there are multiple related content topics, they are shown as tabs. When the Related Content appears on the right hand pane, it is displayed as a Pagelet or multiple stacked Pagelets.

Related Content can include different types of information based on the context of the current task. For analytics, the user could need some supporting information. For collaboration, the user could be required to post questions on a forum. Related Content can be any of the following:

  • Analytics in the form of charts or graphs
  • Collaboration features including forums and collaborative workspaces
  • Tagging (public and private)
    • Supports user categorization of information and provides more robust navigation and search
  • Related documentation from either internal or external sources
  • Training material, including audio and/or video

Related Content is particularly useful for a complex process because the Related Content can be designed specifically around the business process. Relevant information can be pulled from multiple sources and can be used by multiple groups for collaboration. Related Content also helps to reduce navigation and ensures compliance with complex workflows and mandatory procedures.

Because Related Content is only supporting information for a specific task, it is only displayed on a transaction page. As stated previously, Related Content appears in either the far-right column or at the bottom of the page, depending on the configuration of the transaction itself.

When a WorkCenter contains three columns, the far-right column is where the Related Content appears. The following figures illustrate how various types of Related Content can appear in the far-right column and on the bottom.

In the example above, the Related Content is shown as Related Links and FAQs.

In the example above, the Related Content has multiple topics and they are shown as Tabs. In this case, the Tabs are Related Discussions, Related Links, Related Tag, Department Objectives, Objective Chart, and the chosen topic, Smart Goals. Under Smart Goals, the user has chosen to view Articles about project management trends and developments.

In the example above, the user is viewing a Schedule Analysis of Overdue Purchase Orders at the bottom of this page. The other topic tabs include Recent POs, Spend by Vendor, Vendor Returns, and Related Discussions.

In the figure above, the user has chosen to display a Related Discussion which shows an interactive template for a collaborative discussion that is about to take place.

This example shows a video that has been included under the Instructions tab of the Related Content at the bottom of this page.

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Guidelines for Using Related Content

  • Related Content should be used to provide supporting information, including related discussions, to assist the user in completing tasks.
  • The Related Content should be the type of information most frequently needed when working within the specific task or application.
  • Avoid using the related content area to display another transaction page.
  • The Related Content pane should never drive what is displayed in the transaction page.
  • When the Related Content is displayed on the right-hand pane, it appears as a pagelet or stackable pagelets. Avoid content that requires the user to scroll horizontally when the Related Content appears on the right-hand pane.
  • When the Related Content cannot be contained in a pagelet or stackable pagelet, it should appear at the bottom in a content frame which uses the full width. This eliminates any need for horizontal scrolling.

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