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Oracle Connect
Week of August 17, 2020

This week: Hotels are innovating to bring travelers back—safely. Communications provider 8x8 says Oracle Cloud was just what it needed to meet the surging demand for videoconferencing. Utilities provide personalized tips for consumers eager to cut energy usage—and bills. Also: Harvesting customer insights from call centers.
“The demand is there as long as hotels can persuade travelers that it’s safe to stay.”
Alex Alt, Oracle Hospitality
Hospitality and hotels
Room service
People want to travel. Hotels want guests. What can bridge the gap? Hotel leaders and our survey have some answers.
8x8
In focus
Communications provider 8x8 saw demand for its free videoconferencing service skyrocket in March. Here’s how the company cut costs and improved performance by 20 percent.  
Utilities
Personal connection
Utilities are using the latest science around consumer behavior to ensure that consumers get the message about energy—and money—saving strategies.  
Joulica, podcast
PODCAST
Priority call
What do your customers really think of you? They’re telling you every day—if you just listen. Tony McCormack, CEO of Joulica, explains how advanced analytics are becoming as essential as a good headset to call center staff. 
Tech library
How to write your own Maven plugins

Self-contained JDBC scripts with Groovy and jbang

Data science: Parallel decoders with parameter sharing

How to get the most from Oracle Linux on Oracle Cloud
NTT
CLOUD IN ACTION
Performance up, costs slashed
NTT Docomo increases performance 10X and cuts costs 50% with Oracle Exadata.
Future Proof
Events
Oracle Developer Live—Oracle Database
On demand

Oracle Developer Live—Java
September 15 and 17

Oracle Cloud CX Virtual Summit
On demand

Oracle Cloud Platform Virtual Summit
On demand

Customer Spotlight Series
On demand
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