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The Fedcap Group lifts job barriers using Oracle Cloud

The Fedcap Group finds living-wage work for its clients, using data it manages through Oracle Cloud. Access to real-time information helps the company make important decisions quickly while improving operational efficiency.

INDUSTRY: Professional Services
LOCATION: United States

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About the customer

Breaking down barriers

Founded in 1935, The Fedcap Group is committed to improving the economic and social well-being of the impoverished and disadvantaged. The Fedcap Group provides a range of innovative programming, including educational services for all age groups, vocational training in high-growth industries, work-readiness skill-building, and competitive employment–all targeted to helping individuals achieve long-term self-sufficiency. The Fedcap Group is committed to connecting people facing unique circumstances, such as a disability or recent incarceration, to the training and jobs needed to earn a living wage and achieve economic stability.

The Fedcap Group also invests its time and resources in broader systems change–working in partnership with federal, state, and local governments to improve the way services are designed, funded, and delivered–all in support of economic upward mobility.

In 2018, The Fedcap Group served more than 317,000 people with disabilities or other barriers to employment and allocated 88 percent of its operating expenses to programs.

There’s been a major shift in the industry, with more focus on data and outcomes, more demand for the information needed to make important decisions.
Christine McMahon, President and CEO, The Fedcap Group

Customer Story

Measuring the impact

The Fedcap Group employees used to spend up to 90 percent of their time engaged in transactional work, leaving little time to plan projects or make operating improvements. Using Oracle ERP Cloud, employees are shifting from transactional thinking into real analysis and strategizing, says The Fedcap Group President and CEO Christine McMahon.

Oracle Cloud offers three main advantages, says McMahon: more efficient processes due to Oracle’s deep domain knowledge; more accurate analysis of employee and program expenses as a result of the integration of Oracle HCM Cloud, Oracle ERP Cloud, and other systems; and access to real-time information that helps The Fedcap Group executives make important decisions more quickly.

Upgrading from outdated systems to an integrated cloud lets The Fedcap Group get reliable data to show that its programs are working, its clients are contributing to the economy, and its business and technological foundations are helping the organization achieve continued success.

Oracle Cloud portfolio

Oracle Cloud ERP

Oracle Cloud HCM

The Fedcap Group releases its financials on its website twice a year, and Oracle ERP Cloud and Oracle Database allow the organization to feel comfortable about that level of transparency.

We’ve seen around a 25 percent reduction in time spent generating reports, which is incredible given the number of reports and their different requirements.

Carol Khoury, Chief Financial Officer, The Fedcap Group