Oracle Customer Success—Port of Fujairah

Port of Fujairah Eliminates Downtime with Oracle Engineered Systems

With Oracle Database Appliance, we improved the performance and availability of business applications that are critical to smoothly run our port and introduced a disaster recovery solution. In addition, we have dramatically cut reporting time and lowered our total cost of ownership.

— Madhusudhan Sarangi, IT Manager, Port of Fujairah

Port of Fujairah Boosts Productivity by Hosting Business-Critical Applications on Oracle Engineered Systems

Port of Fujairah is a port and terminal operator in the United Arab Emirates (UAE), approximately 70 nautical miles from the Straits of Hormuz. It provides a range of services including general cargo, bulk cargo, wet bulk cargo, port facilities for small supply craft users and agents, container activity, and other port services. With its location at the crossroads of shipping lines between East and West, the Port of Fujairah is a hub for activities aimed toward the markets of the Indian sub-continent and East Africa.

Port of Fujairah’s IT hardware hosting Oracle E-Business Suite was becoming increasingly outdated, affecting the performance and availability of the organization’s key business applications. It deployed Oracle Database Appliance to increase the power of its infrastructure, provide scalability, and introduce a disaster recovery (DR) solution.

Business Challenge

Improve performance of all major software—including a range of Oracle E-Business Suite modules and a third-party niche application managing the port’s services and activities—by replacing outdated hardware platform that was causing end user issues
Raise the efficiency of business support processes and enhance decision making by reducing the time to run a variety of activity and financial reports across the Port of Fujairah’s companies and individual services

Implement a DR solution to avoid downtime in the fast-paced shipping and transportation sectors while also reducing the cost of hardware ownership
Ensure high availability of database and business applications with a powerful infrastructure that can be rapidly and economically scaled, when needed

Improved productivity and user satisfaction across the Port’s business support functions by using Oracle Database Appliance to optimize the performance of a comprehensive range of Oracle E-Business Suite modules used by 80 finance, HR, and procurement employees—replacing outdated HP Itanium rx2660 servers running UNIX
Reduced the time to run complex general ledger reports from 10 hours to a few minutes, enabling managers to make business and financial decisions a full day earlier

Improved HR department efficiency by reducing payroll processing time for more than 800 multifunctional employees from 2 hours to just a few minutes
Eliminated previous system downtime and associated business impacts and user complaints by deploying a second Oracle Database Appliance as a disaster recovery solution in a box
Reduced total cost of ownership significantly with Oracle Database Appliance’s ability to deliver capacity on demand, increasing capacity without replacing the hardware, and achieving considerable savings in licensing costs
Enhanced business continuity of the Port’s operations by implementing a high availability architecture for both application and database, leveraging the features of Oracle Real Application Clusters and Oracle Database Appliance
Provided hardware capacity to migrate the Port’s niche business application to a single Oracle Database Appliance, facilitating the anticipated consolidation of the group’s IT infrastructure

We selected Oracle Database Appliance as it is a proven, complete solution-in-a-box for running Oracle workloads. To achieve the same performance on other hardware, we would have to purchase many more licenses. With Oracle, we can also easily scale up when we need to expand our Port’s services.

— Madhusudhan Sarangi, IT Manager, Port of Fujairah

About Port of Fujairah

Headquarters

Fujairah, United Arab Emirates

Employees

More than 800

Port of Fujairah

Port of Fujairah is a multipurpose port on the Eastern seaboard of the United Arab Emirates. Initial construction of the Port started in 1978 as part of the economic development of the UAE. Full operations commenced in 1983. Since then, the Port has embarked on a continuing process of enhancement to both its facilities and its comprehensive range of functions. In 2016, it handled 23 million metric tons of bulk cargo and 60 million metric tons of oil cargo.

Partners

For its Engineered Systems deployment, Port of Fujairah selected Oracle Partner, Gerab System Solutions, because of its regional experience with Oracle Database Appliance implementations. Gerab System Solutions managed the entire solution design, assisted with license consolidation, and managed the migration process seamlessly and with minimum downtime.

“Gerab System Solutions had the right mix of specializations we were looking for: the right solution design team coupled with expertise in migrating the Oracle workload. The entire project was handled meticulously, completed ahead-of-schedule and within budget,” Madhusudhan Sarangi said.