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Oracle Hospitality for Hotels—OPERA Sales and Catering Features
Oracle Hospitality OPERA Sales and Catering is a full-featured customer- and event- management application that seamlessly integrates with Oracle Hospitality OPERA Property to maximize group sales and streamline execution of meetings and events.
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Account Dashboard: Displays account information, including contacts, activities, event and group bookings, and production statistics.
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Group Rooms Control (Summary view): Provides a single point access to key information to help manage group business.
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Event Billing: Functionality provides a quick and easy way to ensure event charges are posted correctly.
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Function Diary: Graphical display of events with drill-down functionality for in-depth detail.
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The Salesrep Dashboard provides an overview of activities, bookings and events - along with production or arrival goals belonging to the salesperson.
- Features
Oracle Hospitality OPERA Sales and Catering offers enhanced event-management and customer-relationship-management capabilities. Reporting tools deliver a comprehensive account of all business operations and numerous built-in options allow for flexible configuration to fit the individual needs of your hotel.
Feature
Benefit
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Account, contact, and activity management
- Supports sales force by collecting profile information to speed bookings and data analysis
- Provides a comprehensive sales-manager dashboard for all customer production
- Time-management features include traces and graphical views of appointments and tasks for the sales team
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Account and sales manager dashboards
- Provides single-point access to key information in a graphical overview
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Potentials
- Define the potential value of your clients compared to their actual production
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Microsoft Outlook synchronization
- Enables users to share contacts and activities between Microsoft Outlook and OPERA Sales and Catering
- Eliminates the need for duplicate data entry
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Business blocks
- Easily manage any event, from your smallest leisure and social groups to your most complex conference and convention groups
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Catering and events capabilities
- A complete set of features for providing catering services and scheduling events
- Flexible configuration options include menu planning, item engineering, and packages
- Manage event-management requirements ranging from coffee breaks to gala dinners
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Function diary
- Graphical display of events by function space provides drill-down features for in-depth details
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Event posting
- Post group charges directly to the posting master with a click of a button from Oracle Hospitality OPERA Sales and Catering
- No double entry due to the integration with Oracle Hospitality OPERA Property cashiering module
- All taxes and service charges are automatically calculated and posted
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Reports and data queries
- Includes more than 50 out-of-the-box reports for a comprehensive activity and performance overview
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Interfaces to third-party systems
- Includes interfaces to digital signage applications
- Connects to group and event booking engines via web services