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As customers continue to evolve the retail omnichannel journey, you can provide them with engaging, seamless experiences while refining operations across point-of-service, ecommerce, and order management systems.
See retail omnichannel in action
The true value of having a single view of an order, item, or customer is much more than just transactional. Increased insights from aggregate data help retailers deliver on overall business objectives through a deeper and richer understanding of customer behaviors. Closing the data gap with omnichannel retail solutions helps retailers to enable more personalized offers and promotions, increased sales, and greater customer loyalty.
Craft meaningful physical and digital shopping experiences with a real-time view of your customers’ actions and needs at every step of their journey.Explore Retail Customer Engagement
Give your store associates a deeper understanding of customers and greater visibility with robust POS functionality.Explore Retail Xstore Point-of-Service
Provide a frictionless customer experience while boosting conversion rates with integrated POS and ecommerce systems.Explore CX Commerce for Retail
“Selecting Oracle’s mobile technology will enable our brand ambassadors to ensure a seamless in-store experience from the discovery phase to purchase, in the optimal setting.”
Chief Executive Officer, De Beers Jewellers
Deliver exceptional customer service while maintaining visibility into order shipments and status. Empower associates with customer appeasement capabilities before and after shipment.Explore Retail Order Management System
Access real-time inventory information to complete transactions on demand through alternative fulfillment methods, such as shipping directly from another warehouse or store or scheduling a store pickup.Explore Retail Order Broker
Rely on secure, predictable communications for mission-critical IP applications to maintain inventory control, capture surveillance footage, transfer operational data, and ensure uptime for mobile POS.Explore SD-WAN Security
To manage the rapid jump in demand during the COVID-19 pandemic, ABC Fine Wine & Spirits leaned into its partnership with Oracle to bring BOPIS, delivery, and omnichannel capabilities up to speed in a hurry.Read the complete post
The report assesses the capabilities and strategies of leading enterprise software vendors in serving the specific needs of retail companies worldwide by evaluating their success in designing, developing, installing, configuring, and maintaining the evolution of a complete retail commerce platform.
Oracle's Retail Asset Community Knowledge (RACK) portal is a treasure trove of material ranging from Oracle Retail customer journeys to global event proceedings and the latest updates on Oracle Retail roadmaps.