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Logistics providers are the new utilities—the stalwart conduits of global commerce, especially critical in this COVID-19 era. They’re the backbone of supply chains that deliver food staples, the medicines that save lives, the energy sources that heat our homes and power our cars, the technology products and components that underpin our economy. As such, logistics companies are now every bit as important as the utility providers of water, electricity, communications, and other essential services.
That enormous responsibility isn’t lost on Hanjin Transportation Co. Ltd. As South Korea’s leading logistics company, serving customers in 80 countries, the company dispatches vital supplies to millions of people and organizations each year via its package delivery, cargo transport, freight forwarding, commercial moving, and other units. Hanjin Transportation’s infrastructure of container terminals, depots, warehouses, and docking facilities—connected to trucking, railway, shipping, and aircraft lines worldwide—is as complex as any power grid or telecom network.
Managing that complexity is as much a financial challenge as an operational one. Until recently, Hanjin Transportation’s finance teams used a patchwork of custom-built on-premises systems to manage their key processes and data. That environment was expensive to maintain and provided limited real-time insights across the company.
In order to give company executives and managers more granular data on all aspects of the business, from purchasing through payments to suppliers, Hanjin Transportation decided to standardize its global financial processes on Oracle Cloud ERP, completing a 12-month implementation in January 2021.
“After the Oracle Cloud ERP go-live, Hanjin Transportation has achieved transparent and seamless financial transactions in purchase-to-payment, and we now have a global standard ERP process to manage efficient financial transactions,” company CFO Minsuk Suh says. The updated technology is enabling the publicly held company to shorten its quarterly financial close, as well as identify its most profitable customers.
Hanjin Transportation also went live on Oracle Sales Cloud Customer Data Management (CDM) in January to consolidate customer and supplier data from multiple sources—standardizing addresses, eliminating duplicate records, and giving its sales reps and managers worldwide up-to-date profiles they can trust.
Hanjin Transportation, based in Seoul, is now the fifth company within Korean conglomerate Hanjin Group to deploy Oracle Cloud ERP, in what is the largest implementation of cloud ERP applications in the country to date.
Its January rollout followed the Oracle Cloud ERP implementations of Hanjin Group affiliate companies Jin Air (discount airlines) in January 2018, Korea Airport Service (airport ground handling) in January 2019, Hanjin KAL (aviation services) in September 2019, and Hanjin Information Systems & Telecommunication in September 2019.
Meanwhile, all five Hanjin Group companies are using Oracle Integration Cloud to connect their Oracle Cloud ERP and CDM applications, as well as connect their remaining legacy applications with Oracle Cloud ERP.
“The fact that Hanjin, one of the major global logistics companies, adopted Oracle Cloud ERP Cloud is symbolic to the entire industry in terms of innovation to transform traditional business practices.” says Scott Lee, head of Oracle Consulting in Korea, which partnered with Hanjin on the implementation. “Oracle will do its best to help Hanjin achieve digital transformation across its financial accounting as well as across other businesses.”