Provincial Electricity Authority (PEA), a Thai state enterprise under the Ministry of Interior is leveraging Oracle Autonomous Data Warehouse (ADW) and Oracle Analytics Cloud (OAC) to help derive essential data insights that meet both customer and market requirements, and support its key strategic milestones to embrace a more sustainable future

PEA provides electricity distribution for 74 provinces across Thailand accounting for 99 percent of the nation and nearly 20 million electricity users. Part of its charter is the formulation of policy and planning, and the provision of recommendations around future investments in both existing and new infrastructure, including alternative energy and energy conservation. To help it with these requirements, drive innovation, and adopt new technologies such as a smart grid system, PEA recognised that it needed to become more data-driven. 

Dr. Wirote Buaklee Assistant Governor of Bureau of Digital Technology, Provincial Electricity Authority said, “Our industry is being disrupted, and we need to address significant shifts including grid modernisation, renewable energies and an increasingly demanding customer base. To meets these requirements, PEA needs to accelerate its transformation into a "digital utility provider." With the support of Oracle we are able to gain faster and more accurate business insights into customers' energy usage patterns, and forecast better so that we can plan our investment for the future. At the same time, we are reducing our operating costs across all departments, and gaining other benefits.”

With the implementation of ADW and OAC, PEA has been able to consolidate data from a wide variety of data sources—including procurement, operations, human resources and finance. Additionally, OAC provides more than 30 dashboards to senior management and over 300 business users across 14 different departments—enabling them to get actionable, near real-time insights into customer behaviour, refine existing business processes and undertake activities such as grid analytics.

The Data Analytics and Operations team processes this data and generates a report, reviewing approximately more than 280 million records each month and 3,400 million records a year. Working with Oracle, the process taken to collect and process the data has been reduced from approximately five days to a processing time of an hour.

To further enhance its capabilities in this area, PEA is now working with Oracle to undertake predictive analytics around electricity consumption, so that it can better anticipate peaks and troughs in demand. This will further help PEA improve asset management and energy control.

With the autonomous capabilities of ADW, including auto-securing, auto-patching and auto-scaling, PEA has been able to significantly reduce the manual IT administrative effort required.

“Our Digital Government Development Plan 2020-2022 is driving a significant transformation in the public sector in Thailand. As the public sector embarks on critical digitalisation projects, Oracle is honoured to collaborate and enable the transformation,” said Taveesak Saengthong, Managing Director, Oracle Thailand. “PEA has now gained the ability to analyze data from across the organization and its customers more quickly and cost-effectively to gain unique insights, resulting in smarter predictions and better decisions to deliver essential energy services to the residents of Thailand.”

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