Oracle CX Commerce for Chief Marketing Officers

CX Commerce for Chief Marketing Officers

Deliver Omni-Channel Experiences

Chief Marketing Officer

Omni-Channel Experience
Omni-Channel Experience

Can you give your customers a seamless experience across all channels?

Customer touchpoints include mobile, social, in-store, and service and support environments. Transact where and when the customer wants with a consistent experience.


Deliver Relevant Content
Deliver Relevant Content Deliver Relevant Content

Can you personalize content to target organizations, individuals, roles, or customized segments?

Define profiles for customers and capture critical information with every interaction. Identify patterns and key segments in your customer base to market more effectively.


Optimizing Search
Optimizing Optimizing Search

Are you increasing website traffic or losing potential traffic to your competition?

Customer touchpoints include mobile, social, in-store, and service and support environments. Transact where and when the customer wants with a consistent experience.


Leverage Disparate Content
Leverage Disparate Content Leverage Disparate Content

Can your system handle multiple brands, languages, currencies, and complex catalogs/SKUs?

Define profiles for customers and capture critical information with every interaction. Identify patterns and key segments in your customer base to market more effectively.


Speed Up Launches
Speed Up Launches Speed Up Launches

Can you quickly launch new sites and landing pages, enter new markets, and integrate channels?

Enable business users to easily reuse components such as custom catalogs, customer profiles and segments, carts, personalization strategies, and more.


Social Commerce
Social Commerce Social Commerce

Are you effectively using social channels to reach customers and drive more business?

Take full advantage of social media to create more and better sales opportunities through a comprehensive approach that provides a good customer experience.


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