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The 14th Annual Markie Award Finalists

This year, we received hundreds of entries for the Markie Awards. Once again, we were impressed by the innovation and vision demonstrated by all the entrants. You didn’t make our job easy. In the end, we managed to select the following finalists from this remarkable group. We can’t wait to give them the spotlight.

Please join us to toast all of this year’s movers, shakers, and experience-makers during Modern Customer Experience in Chicago. The award ceremony will has been postponed to a date in September 2020 to be confirmed.

The 2020 Markie Award finalists are:

Category

Finalists

The Apex Award for Best Overall Customer Experience

  • Australian National University
  • Dymocks
  • Jetstar
  • Lojas Lebes
  • Panasonic Computer Products Europe

The Borderless Award for Best International Marketing Campaign

  • Aon
  • Coloplast A/S
  • Laerdal Medical
  • Les Mills International
  • Outokumpu

The Convert Award for Best Commerce Experience

  • Construction Specialties
  • RESERVA
  • Sleep Country Canada
  • Terex
  • The Vermont Country Store

The Cultivator Award for Best Lead Management Program

  • Aon
  • Bonnier News
  • Mack Trucks
  • The Master Lock Company
  • Verndale

The Game-Changer CX SI Partner of the Year Award

  • Accenture
  • AmberLeaf Partners
  • Apex IT
  • Boxfusion
  • SoftClouds

The Insight Award for Best Use of Data

  • Alaska Airlines
  • AT&T
  • Dymocks
  • Healthgrades
  • JYSK FYNSKE MEDIER

The Nexus Award for Best CX Ecosystem

  • Bajaj Electricals Ltd
  • Credit Suisse
  • Gallup
  • MRV – Luggo
  • Vodafone Business

The Omni Award for Best Omnichannel Experience

  • Aon
  • DNV GL
  • Mountain America Credit Union
  • Spur Group
  • Youcom

The Pinpoint Award for Best ABM Strategy

  • BMC Software
  • Covance
  • NEC Corporation
  • The New York Times

The Thinker Award for Best Innovation in Marketing

  • Advisor Group
  • Cisco Systems, Inc
  • Covance
  • Healthgrades
  • Spur Group

The Thinker Award for Best Innovation in Sales

  • Fluke Corporation
  • Oshkosh Corporation
  • Promerica Financial Corp – Banco Promerica Costa Rica
  • Vertiv
  • Yamaha Motors

The Thinker Award for Best Innovation in Service and Field Service

  • Ameriprise
  • Canon Canada
  • Credit Suisse
  • Infosys Ltd
  • Mercedes-Benz Customer Assistance Center

The Upshot Award for Best Demonstrated ROI in Marketing

  • Bonnier News
  • Coles Supermarkets
  • Dymocks
  • Les Mills International
  • Morningstar

The Upshot Award for Best Demonstrated ROI in Sales

  • Broadcom
  • FANUC
  • Southern Company
  • WebContinental

The Upshot Award for Best Demonstrated ROI in Service

  • Deloitte
  • Insight
  • Service Stream Limited

The Visionary CX ISV Partner of the Year Award

  • ATLATL Software
  • Conversocial
  • Five9
  • Movable Ink
  • PathFactory