Deliver the best customer experience wherever and whenever your customers engage with you on social channels. Oracle Social Cloud empowers your business to uncover better insights, engage at the speed of social, create relevant content, and measure your efforts along the way. Leverage the power of social media across your organization to drive real business results.
Customers are constantly sharing their views. Companies that listen to their customers can offer better products, create more targeted messaging, and learn how to best engage with the right customers, in the right place, at the right time.
Successful engagement via social media means the ability to monitor and respond to high volumes of messages across many channels. The Oracle Social Engage platform empowers marketers to manage all of these activities through a visually stunning, easy-to-navigate interface.
Deliver compelling messages to the right audience at the right time. With the Publish feature, marketers can create content, schedule a post, and publish to a targeted audience across multiple social media channels—all at once.
Empower marketers to discover, analyze, and report to measure campaign impact across paid, owned, and earned social data. Insights allows customers to add both owned and earned data analytics modules to customizable dashboards.
Your customers span the globe and are interacting across various social networks, from different locations, and in different languages. To succeed in today’s global world, an organization’s social solution has to listen, publish content, engage across channels, analyze campaign impact, and learn—with no location or language barriers.