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Oracle's JD Edwards EnterpriseOne Sales Order Management efficiently manages the complexity of different types of orders from multiple channels in a way that minimizes order entry costs, exceeds customer expectations, and ensures order profitability.
Create, revise, cancel, and delete sales orders for your customers
Sales order process includes shipping items, confirmation of the items and quantities that are being shipped, and revisions if you ship from a different branch (warehouse) or use a different carrier
Inquire on sales orders, review high-level information, access detailed information, or process sales order
UX One Customer Service Manager Page – Monitor orders and address order entry issues effectively
UX One Customer Service Representative Page – Manage sales orders efficiently through enhanced visibility