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Oracle’s JD Edwards EnterpriseOne Sales Order Management
Oracle's JD Edwards EnterpriseOne Sales Order Management efficiently manages the complexity of different types of orders from multiple channels in a way that minimizes order entry costs, exceeds customer expectations, and ensures order profitability.
Create, revise, cancel, and delete sales orders for your customers
Sales order process includes shipping items, confirmation of the items and quantities that are being shipped, and revisions if you ship from a different branch (warehouse) or use a different carrier
Inquire on sales orders, review high-level information, access detailed information, or process sales order
UX One Customer Service Manager Page – Monitor orders and address order entry issues effectively
UX One Customer Service Representative Page – Manage sales orders efficiently through enhanced visibility
- Rapidly access all the information you need to configure products, evaluate pricing options, provide up-sell and cross-sell suggestions, verify delivery dates, calculate freight, and check customer credit from a single window
- View price history and individual sales line profitability
- Multiple order types, including quotes and credit orders, EDI orders and quotes, blanket and release orders, direct ship and transfer orders, kit processing, and product returns processing
- System-created order templates based on a specific customer's buying patterns