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In the healthcare industry, employee engagement correlates to a positive patient experience, good provider-patient interaction, better quality patient care, and high satisfaction rates. In the United States, high infection rates alone are predicted to cost providers as much as $430 million in Medicare payments in FY2017.* With Oracle Modern Best Practice, you can use mobile, social, analytics, the Internet of Things, big data, and the cloud to cultivate staff engagement, loyalty, and productivity. Increase motivation, reach wellness goals, and reduce turnover rates with game mechanics and social contests (health, volunteering, and community support). Track and analyze health data from wearable devices to determine the levels of goal successes.
*Becker’s Hospital Review: 769 Hospitals See Medicare Payments Cut Over High HAC Rates: Seven Things to Know, December 2016.
Create talent and wellness initiatives that align with the company’s mission. Promote programs to leadership and staff to generate awareness and interest.
Leverage key insights to identify and set goals in alignment with personal and career aspirations (for example, credentialing such as NCQA,TJC, certifications, management status). Determine steps for attainment, such as classes or seminars.
Track, measure, and evaluate trends and patterns of wellness activities using dynamic tools, including wearables and smart phone apps, to determine level of goal success (for example, BMI reduction or tobacco cessation).
Measure level of influence, impact, generosity, and activity on initiatives and performance via input from internal and external sources including Twitter, Facebook, Slack, and Oracle Social Network.
Blend talent, reputation, and participation data to gain insight into employee (e.g. admin staff, nurses, physicians) effectiveness and adjust development plans and talent profiles as needed. Discover hidden skills and identify potential staff redeployments to fulfill project gaps.
Engage in hospital-promoted volunteer projects that are of interest and foster targeted career development successes. Track and analyze volunteer hours to maintain ‘not for’ status.
Receive acknowledgment of goal attainment and progress that promote work-life alignment.