Support your organization’s customer-centric initiatives by keeping employees engaged and encouraging skills development. With Oracle Modern Best Practice, you can leverage mobile, social, analytics, and cloud to match competencies, licenses, and certifications—such as artificial intelligence (AI) and machine learning—with career goals and identify the gaps. Track employee compliance training using robust reporting tools. Set career goals by incorporating blended learning programs and identify alternative career opportunities such as emerging technologies, store operations, ecommerce, distribution, or corporate roles. Empower employees to engage in mentorships using secure social collaboration.
Review and identify aspirational roles such as buyer, planner, merchant, or ecommerce leader and the required skills as suggested by managers, HR, or HR system.
Match skills (customer service), competencies (marketing systems, social tools), and content types (degrees, licenses, and certifications). Identify gaps for desired role.
Create personalized goals that incorporate blended learning programs and automated suggestions. Define alternative career opportunities including store operations, ecommerce, distribution, or corporate roles.
Use social engagement to foster enterprise-wide collaboration and real-time knowledge transfer.
Leverage career planning in talent review and personal career progression. Monitor and update the employee data regularly to incorporate new skills and/or experience.