Oracle Modern Best Practice for Retail—Goal Setting to Performance

Goal Setting to Performance

It’s no secret that higher customer satisfaction leads to return visits and bottom-line revenue growth. With Oracle Modern Best Practice, you can use mobile, social, analytics, and cloud to ensure that talent goals are aligned with your retail business objectives. Track the goals and activities that affect the performance of your merchandisers, fulfillment teams, planners, store associates, and sales representatives. Draft, review, and finalize individual goals using private, secure social collaboration. Know which employees want to further their careers with automatic status updates of certifications and education. For example: training in emerging technologies such as machine learning and artificial intelligence (AI). Monitor and analyze accuracy, sales per hour, and other metrics to predict individual and team performance. Proactively address turnover risk by identifying employees with a high risk of leaving as well as the best employees to retain.