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A study by International Data Corporation (IDC) predicts that retailers that leverage artificial intelligence (AI), augmented reality (AR), and the Internet of Things (IoT) for customer engagement will increase customer satisfaction by up to 20 percent.* Oracle Modern Best Practice will help you attract and retain top digital talent with experience in AR, virtual reality (VR), drones, chatbots, and other new technologies. Use social, mobile, analytics, big data, and cloud to stay ahead of the digital talent demand curve. Gain a holistic view of your entire organization to accurately identify workforce needs, quickly assess your talent pipeline, and understand key employee turnover trends. Draw from a larger and more diverse talent pool by including social media, seasonal employees, referrals, agencies, and in-house succession pipelines. Identify top prospects via multitiered automated screening tools. Find candidates with the skills that meet your needs today and tomorrow.
* Source: IDC FutureScape: “Worldwide Retail 2018,” October 2017
Use workforce modeling and prediction to identify staffing needs by region and store location in alignment with your budget. Authorize job requisitions for all workforce types including full-time and temporary workers.
Find the right store associates and support teams through a range of sources including social networks, referrals, job boards, and agencies.
Review the candidate’s background and qualifications by checking certifications, social media activity, resumes, and applications. Conduct in-store interviews.
Select the new hire and electronically confirm the offer.
Automate the completion of onboarding tasks with new hire portal and dashboards. Align store associate workflow to corporate functions.
Enable and equip new store associate. Manage benefits, knowledge requirements, and learning plans.