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Find out just how much your retail organization could gain with Oracle Modern Best Practice. Get a personalized report.
A study by International Data Corporation (IDC) predicts that retailers that leverage artificial intelligence (AI), augmented reality (AR), and the Internet of Things (IoT) for customer engagement will increase customer satisfaction by up to 20 percent.* Oracle Modern Best Practice will help you attract and retain top digital talent with experience in AR, virtual reality (VR), drones, chatbots, and other new technologies. Use social, mobile, analytics, big data, and cloud to stay ahead of the digital talent demand curve. Gain a holistic view of your entire organization to accurately identify workforce needs, quickly assess your talent pipeline, and understand key employee turnover trends. Draw from a larger and more diverse talent pool by including social media, seasonal employees, referrals, agencies, and in-house succession pipelines. Identify top prospects via multitiered automated screening tools. Find candidates with the skills that meet your needs today and tomorrow.
* Source: IDC FutureScape: “Worldwide Retail 2018,” October 2017
Leverage workforce modeling and predictive algorithms to identify resource and budget needs (i.e. regional and store location staffing, new omnichannel initiatives). Understand talent supply/demand to mitigate future shortages due to channel expansions, new fulfillment models, or turnover. Create new workforce plans and submit to finance team for approval. Authorize job requisitions, including full-time and temporary workers.
Find candidates to fill current needs (i.e. seasonal staffing) but also those with potential to meet future needs (i.e. building out new consumption model offerings, opening ‘experience’ stores) by sourcing from social media, referrals, job boards, agencies, or internal talent profiles and succession pipelines.
Identify top prospects via multi-tiered automated screening and assessment tools. Review recommended candidate resumes, conduct interviews and perform background checks.
Decide best-fit candidate, analyze offer insights (e.g. likelihood to accept), and collaboratively manage salary details with the Compensation team . Obtain required approvals and electronically deliver offer package.
Automate the completion of onboarding tasks with new hire portal and dashboards. Manage benefits, knowledge requirements and learning plans.
Manage corporate brand across website/social media for cohesive messaging. Include digital assistant for candidate interactions. Present relevant content to candidates (e.g. articles, events) and recommendations to personalize the experience.