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Explore the successes our customers have achieved and learn more about their digital transformational journeys with Oracle.
Ultimately, Oracle Insurance Policy Administration proved to be the solution that met the insurer’s 6,000+ requirements. Oracle was the clear winner at the end of the day.Diana Bittle, Vice President, Software Solutions, American Fidelity Assurance
Oracle Financial Services Financial Crime and Compliance Management Solution enabled Andbank to strengthen our financial crime and compliance investigation processes and improve performance by 20 percent.Pedro Cardona Vilaplana, Subdirector General and Global CIO, Andbank
We are pleased to be working with Oracle to further modernize our capabilities to ultimately give the customer the best experience possible.Robert Loggia, COO, Bank South Pacific
By matching all of our business functionality needs against the capabilities of Oracle Documaker, and comparing them to the other vendors, Oracle Documaker really became the clear winner.Denise Blankinship, VP, Information and Data Support, Church Pension Group
Oracle Insurance Insbridge forms the backbone for our new rating system that will enable us to improve rating ability and respond quickly to market changes, while meeting regulatory requirements.Jim Segriff, Vice President, Property Underwriting, CNA
We were impressed with Oracle’s modern systems, especially around the API area. We are now far ahead of any bank or financial institution in New Zealand, and are looking to see what innovation we can provide utilizing the APIs.Deane Johns, CIO, CO-OP Money NZ
We chose Oracle FLEXCUBE over competing products because of its rich functionality and scalable architecture, Oracle’s continuous investment in products, and strong support from Oracle Consulting.Frank Shih, Executive Vice President, CTBC Bank
Replacing our legacy billing systems with Oracle Revenue Management and Billing allowed us to implement complex products and pricing rules that made our enrollment process easier for our members.Hari Makkala, Head of Information Technology, Delta Dental of California
Achieving this centralized implementation of Oracle FLEXCUBE was a huge advantage to the group because it allows us to drive common service standards across group.Tomisin Fashina, CIO, Ecobank
We leveraged the successful experiences of peer subsidiaries to build a scalable and flexible core banking platform and to easily customize offerings.Milos Pavlovic, CIO, IT Division, Eurobank a.d. Beograd
We did not make it a technology piece. We said this is a business need, and what does the business want. We’re looking forward to the opportunity the CRM tool is going to provide us into the future.Partha Srinivasa, Vice President, Farmers Insurance Group, Inc.
OIPA has allowed us to shorten our delivery time for new products and product changes. We have also had a greater ability to integrate with other systems and to deliver process efficiencies.James Klauer, Vice President, Client Technology, Fidelity Investments Life Insurance Company
With the Oracle solution, we have all the information and we can perform online evaluations applying all the required business rules.Marcelo Gonzales, Project Director, Fonasa
In our new environment with Oracle, we’re achieving 90–92 percent auto adjudication. That means we don’t need humans to touch those claims and those claims are processed more accurately.Deborah Norton, CIO and SVP of IT and Operations, Harvard Pilgrim Health Care
Munish Mittal, CIO, HDFC Bank, discusses how India’s largest private-sector bank has scaled operations to service 35+ million customers.
One of the changes we are seeing is the speed of turnaround. The feedback we are getting from customers is that it’s taking half the time on the Oracle system. Also, previously it took us four to six weeks to change a product feature. Now it takes us only a few hours.Jeff Greenslade, CEO, Heartland Bank
The single biggest learning that we had from this data transformation is to take your data really seriously and use this opportunity to make your data sourcing as simple as possible.A R Ganesh, General Manager, ICICI
Oracle FLEXCUBE now allows us to easily and efficiently integrate with a series of specialized solutions already in use by our retail and institutional clients. Moreover, it allows us to keep apace with ever more demanding banking regulations, such as MiFID, PSD2, and GDPR.Stefano Sardelli, Managing Director, Invest Banca
Amy Brady, CIO and EVP, KeyBank, discusses the bank’s transformational journey towards building a true digital innovation platform.
The Oracle system was an experienced and mature system. We spoke to different customers who had the same system and they were very successful in their implementation. They had good results and a time frame that made sense for our project.Francine Hampleman, Sr Director, Individual Insurance and Financial Services, La Capitale
We replaced our core banking platform with Oracle FLEXCUBE because it supports fully digital customer experiences.Mark Hetényi, Chief Digital, Retail, and Strategy Officer, MKB Bank
We chose the Oracle administration system because of its flexibility and convertibility, and the ability to introduce all our insurance products on that platform.Georgia Wright, Product Development Manager, NCB Insurance
We needed a core banking platform that would allow us to be flexible, allow us to meet customer requirements, allow us to do things like bundle pricing, and launch an enhanced digital experience to our clients.Trevor Howcroft, CIO, Nedbank
We brought rate changes and new products to market faster. Business analysts could do the work in a shorter time. We’re able to get premium benefits more quickly and reduce expenses.Bill Jenkins, CIO, Penn National
By migrating our OFSAA instances to an Oracle Exadata platform, what we could see is that the calculation times have halved now compared to the previous installations.Vanja Tokic, Head of IT Delivery Controlling, Raiffeisen Bank International
We knew that if we put our data quality and customer data into the Oracle AML model, we would then be able to use that for our regulatory reporting and further enhance our general ledger.David Lesser, SVP, Raymond James
When we saw the Oracle strategy and data model, we realized that we could spend another three to five years building it ourselves or we could partner with Oracle and instead spend time getting the right things in it to build our business.David Cole, Senior Vice President, Regions Bank
Oracle Documaker has empowered our agents to effectively serve customers by giving them access to the policyholder’s history including coverage forms, declarations, invoices, and letters.Shari Ebben, Supervisor, Systems Development, SECURA Insurance
Our objectives were to be faster to market and be ready to respond to market opportunities. The combination of OIPA and ACORD standards was instrumental in helping us achieve those objectives.Mary Anne Smith, Vice President, Securian Financial
Many of the products we are talking about (Core Banking, Direct Banking) have been deployed by our internal staff after getting offsite training by Oracle. That enables us to save so much costs.Melaku Kebede, VP, Systems and Ebanking, United Bank
With Oracle Health Insurance Back Office, we have reduced operational costs related to claims processing and policy administration by 30 percent.Chris Nieuwenhuize, Manager, Information Management, VGZ
We get better data, better analytics, and better information back. We also gain the ability to have less touching and manual manipulation of data prior to getting to our customers. Essentially it means we are getting it right.Dan James, Director, Vixxo
Because of the pace of change, we felt we needed to partner with a leading expert and that’s why we chose Oracle.Andrew Turberville Smith, COO, Weatherbys Bank
We are trying to drive customer-centric processes across our channels and our brands. Oracle Banking Platform provides the architecture we wanted to deliver that experience to our customers.Tim Whiteley, General Manager, Application Development, Westpac