Ist die User Experience im modernen Kundeservice wirklich entscheidend? Verbessern Sie die Kundenzufriedenheit und Kundenbindung, indem Sie neuen Regeln folgen.
New rules, new results. And it starts with pricing. (Right?)Find out the first rule
Customers speak in actions, not words. Apart from on social.View the video now
It’s not all about Net Promoter Score—it’s about context.Watch and learn why
Now it’s time to create a new service rule book. One that’s relevant and actionable. In fact, we’ve done it for you—dispelling common customer service myths and enstating a modern strategy for success.
In the war to win hearts and minds, it’s vital to have a digital frontline.
Take a quick tour of Oracle Service Cloud and discover how Oracle Applications can transform business.
Get inside your customers’ heads to better the service you provide.
Help your customers help themselves by starting a social community.
Unlock customer experiences that are better by design. Brian Solis explains how.
Digital provides your business with challenge and possibility. Embrace it.