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Create dining experiences for guests that make their stays memorable beyond measure. Promote menus, restaurants, and events, and orchestrate flawless meals with Oracle solutions – making food and beverage not just a culinary highlight but a business one, too.
Initiating contact with guests can and should start before they even place an order. It begins with creating and marketing compelling promotional offers to target hotel guests and local residents—before they arrive at your property for an event or to dine in the restaurant. Within the restaurant, the ability to access data provides insight into what works and what doesn’t, allowing you to best serve your guests and win their return business.
Using advanced technology solutions allows creating connections with guests based on their dining preferences. Embrace innovations to capture and keep all the business you generated before—and grow it even more.
Delivering orders from the guest to the kitchen in no time at all. Making sure the chef has all the information needed to make the perfect dish. Getting orders done right the first time and avoiding "do overs." These are just a few things our solutions can do for you. They’ll also create test recipes, calculate the impact of ingredient costs, reduce waste and, ultimately, improve margins.
Having a POS workhorse manage and prioritize incoming orders means timely and accurate food preparation, resulting in great experiences that customers are more than happy to share online. Mobile workstations can be installed in a restaurant’s tight spots, on patios, by pools, or even in a quick serve coffee shop, allowing servers to provide exceptional service anytime, anywhere, and be more productive. Delivering important information to servers — via POS mobile tablet — also helps them work better and faster while engaging guests.
Kitchen operations are evolving every day with the adoption of omnichannel ordering. Hotel restaurants need to ensure the kitchen has complete visibility to incoming orders across all channels to guarantee timely and accurate service to guests, no matter where they are. Digital kitchen display systems play a critical role not only in improving efficiency and reducing human error, but helping staff respond proactively to situations as they unfold.
Through integrations with dozens of PCI-compliant payment providers, guests can tap to pay, pay online, or even use a self-service kiosk—whatever is easiest for you and the guests you serve.
Understanding your restaurant needs. That’s the driving factor behind the design of our solutions: An intuitive screen flow that allows staff or guests to order menu items and make changes with ease, accelerating the ordering process. A POS that recognizes promotional items and discounts the check automatically. Web-based reporting that provides all the data you need to keep your business running successfully. The bottom line? Make work easier for staff and boost sales.