Oracle Hospitality’s OPERA Cloud has been named a Leader and positioned furthest to the right on the Strategies axis and closest to the top of the Capabilities axis in the “IDC MarketScape: Worldwide Hospitality Property Management Systems 2022 Vendor Assessment.” Below is why IDC named Oracle a Leader in its first report for the hospitality industry.
The OPERA Cloud property management system delivers core hospitality capabilities to help hotels achieve greater profitability and agility as part of its modular platform that also provides hotel operations, sales and marketing, distribution, and financials, enabling organizations to share information in real time. OPERA Cloud provides a single view of the guest that’s secure, scalable, and available globally.
Oracle’s integration platform offers more than 3,000 APIs and streaming capabilities, letting customers centralize, consolidate, and streamline all interfaces into one platform—making integration quicker, simpler, and less expensive than ever before.
Mobile-enabled and device agnostic, OPERA Cloud is available anywhere at any time, providing fiscal and legal compliance with its worldwide reach supporting 21 languages, 212 localizations, and 108 currencies.
Incorporating customer feedback into its design, OPERA Cloud’s user interface offers a customizable view based on the employee’s role to make it even easier to use. Multiple levels of customization can be done at a chain level to ensure each user has the information needed to exceed guest expectations.
OPERA Cloud PMS has enabled us to streamline operations by managing all our hotel operations from one easy-to-use platform. It has given us the access to our data to make real-time decisions for our business, and combined with the Oracle Hospitality Integration Platform, it has enhanced our ability to innovate, by integrating the technologies that fit the needs of our guests and staff.
Christian Palomino VP of Global IT, Melia Hotels International
Source: " IDC MarketScape: Worldwide Hospitality Property Management Systems 2022 Vendor Assessment", By: Dorothy Creamer, November 2022, IDC #US48098122
IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. The Capabilities score measures vendor product, go-to-market and business execution in the short-term. The Strategy score measures alignment of vendor strategies with customer requirements in a 3-5-year timeframe. Vendor market share is represented by the size of the circles. Vendor year-over-year growth rate relative to the given market is indicated by a plus, neutral or minus next to the vendor name.