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Leaders set the tone for the organisation. They create a powerful first impression during the recruitment process, influence productivity during the on-boarding process, and provide direction for performance management.
In the world of HR, many of us talk about employee engagement, and the intrinsic link between engagement and productivity. But, how many of us truly understand the reasons why?
In the study, we explored what employee engagement is really composed of. What we found were seven key factors that contribute to employee engagement.
Leadership is the first of these factors we will explore.
Leaders set the tone for the organisation. They create a powerful first impression during the recruitment process, influence productivity during the on-boarding process, and provide direction for performance management. In many ways, the quality of the employee working experience is reflected in their belief and trust in leadership.
Less than half of our survey respondents (49%) said their leaders are available and approachable, and the same number said they have confidence in the leadership of their company. Clearly, organizations have a lot of work to do to find the right leaders that instill the values and culture they need to improve employee sentiment.
So what can today’s leaders do to directly impact and improve engagement? Here are six key actions you need to take, based on the results of our global survey:
This reinforces what great leaders already know - the relationship between managers and employees is a long-term partnership, and only through continued open communication can the two parties stay aligned.