Ziksu migrates to Oracle Cloud Infrastructure and sees customer growth of 30%

Australian fintech builds a technology stack on Oracle Cloud Infrastructure for better manageability, scalability, and faster performance.

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Ziksu is a completely tech-driven financial services company, where we have built everything from the ground up. Oracle plays an integral part in our IT landscape, as 100% of Ziksu’s infrastructure is on OCI.

Karthik SrinivasanFounder and Chief Technology Innovation Officer, Ziksu

Business challenges

Ziksu is an Australian fintech that has created market-oriented and differentiated financial products in response to specific problems in the Australian banking services industry. For example, some businesses did not receive real-time payments, paid high fees to offer tap-and-go payments, and in-person payments required special hardware.

It developed a cost-effective third way for Australians to make payments in stores and at Point-of-Sale machines—by scanning QR codes instead of tapping cards.  Ziksu’s QR code allows real-time, contactless transactions.

To help ensure its growth, Ziksu sought a partner with more than one physical data center based in Australia, as well as data centers in specific countries in APAC where Ziksu will expand.

The company preferred to run Oracle Database because it was available in the cloud, allowing Ziksu to vastly reduce CapEx costs compared to an on-premises database license. It also needed a cloud provider that could provide high transaction-per-second volume for higher payment efficiency with lower congestion, crucial in the instant-payments business.

As a cloud-native fintech startup, Ziksu needed a single, robust, and reliable cloud infrastructure to ensure availability, uptime, and scalability.

Why Ziksu chose Oracle

Ziksu selected Oracle Cloud Infrastructure (OCI) over other cloud providers because Oracle provided separate data centers in Australia. This enabled the fintech to develop production and disaster recovery environments in two physically separate locations.

Real-time payments are both speed- and volume-oriented, therefore compute power directly impacts the fintech’s ability to process a high volume of payments in seconds. Ziksu knew that OCI’s application architecture and compute power would help it to move fast and innovate quickly.

Oracle’s global network of data centers to run its cloud offerings provided the perfect solution for Ziksu’s future expansion into newer markets, starting with India later this year.

Oracle also helps ensure that its cloud services meet security, privacy, and regulatory guidelines. In addition, Oracle has a strong reputation and many years of experience in the financial services market.

Results

Ziksu moved to OCI with WebLogic Server, Enterprise Database Service, Oracle Linux, and implemented disaster recovery with Oracle Data Guard.

Since moving to OCI, the fintech garnered annual cost savings of 23%. ROI is critical for a startup, so Ziksu enjoyed the benefit of scaling up and down depending on usage. It also made the most of Oracle's simple component billing of different services, which allows the company to accurately forecast its estimated spend.

The app’s overall performance hit the 99.5% target. Ziksu is now seeing a 30% upsurge in market growth. The company also enjoyed faster time to market because OCI helped speed up the development of new features and functions, thereby increasing efficiency and innovation. This has given the company a competitive edge while also improving the customer experience.

Oracle also provided free training on OCI modules, upskilling, and  support. Today, data privacy, access control, and overall security seamlessly integrate with Ziksu’s vision and business model.

Published:1 July 2022

About the customer

Ziksu’s mobile-only digital Scan n Pay platform operates on a user’s existing mobile device. Its back-end infrastructure is connected to the nation’s new Payments Platform infrastructure, which is available 24/7 and allows transactions to settle in real time across 100-plus banks and financial institutions, which are also connected to the platform.