By providing a single HR hub with Oracle Human Capital Management Cloud, we improved our ability to source, recruit, and retain the right talents to support business growth. With greater insight into workforce capabilities, we offer targeted career development opportunities and enhanced employee engagement.
Defence Health is the major health insurer for Australian Defence Force (ADF) families and the wider Defence Community. Part of the group of Members Own Health Funds, its focus is to deliver better services and superior member satisfaction by providing great value health insurance along with genuine care, support, and expertise to more than 260,000 members.
With rapid business growth, Defence Health needed a centralized human capital management (HCM) platform to gain better insight into the capabilities of its workforce, such as call center staff competencies, and improve career and development opportunity for employees.
Oracle Human Capital Management Cloud is a complete out-of-the-box solution that we could easily configure to meet the requirements of our internal procedures and align with current and long-term business objectives.
Defence Health engaged Oracle Partner, Pinpoint HRM to assess its business requirements and build a centralized HR platform with Oracle HCM Cloud solutions. The team required only six weeks to implement and go live with Oracle Recruiting. Defence Health then deployed Oracle Performance Management to support a pilot version of its performance review portal a week later, and rolled out Oracle Onboarding three weeks after that.
Founded in 1953, Defence Health is a not-for-profit private health insurer committed to making a difference to the health and wellbeing of Australian Defence Force members and the broader Defence Community. It offers a range of insurance products, including private health life and travel insurance.
Pinpoint HRM assisted Defence Health to develop and configure a centralized HR hub based on Oracle HCM Cloud solutions. Pinpoint HRM also provided ongoing training to staff members and continues to manage systems maintenance requirements.
“It was amazing to work with Pinpoint HRM as they were super-efficient and open-minded throughout the implementation. They responded quickly to our requests, and helped to roll out Oracle Human Capital Management Cloud in just a matter of weeks. It has been a stress-free and enjoyable experience,” Dickson said.