Griffith University implemented Oracle SOA Suite and Oracle Service Bus to extend the capabilities of its PeopleSoft system and integrate it with a new, online enrollment platform to guide and streamline the enrollment process. Students can access information, such as prerequisites, course lists, fees, and they can enroll in courses—for example, by pressing a few buttons instead of navigating through a long web page and multiple systems. The university also developed new web services in a simpler format to ensure that students easily understood the program and course information. In addition, Griffith University implemented Oracle Data Integrator with its data hub to extract, load, and transform data from PeopleSoft Campus Solutions systems to the enrollment platform and web services, ensuring a consistent and richer user experience. This allowed the university to target specific audiences by using the same information presented in different formats.
Oracle Fusion Middleware greatly enhanced the visibility of the enrollment process and improved the student experience. The number of students who found it easy to enroll was 3x higher—87% in semester two compared to 20% in semester one—and the number of students satisfied with their timetables also increased by 10%—89.48% in semester two versus 79.81% in semester one.