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Oracle Customer Success — LINX Cargo Care Group

LINX Cargo Care Group

LINX Cargo Care Group Eliminates Upgrade Costs and Supports Growth with Oracle


Migrating the legacy systems to Oracle Enterprise Resource Planning Cloud and Oracle Human Capital Management Cloud provided us the flexibility and scalability to support growth and avoid millions of dollars on yearly upgrade costs. We also cut our HR workload by 50% and improved our ability to attract talent.

— Bob Shueh, Group CFO, LINX Cargo Care Group

LINX Cargo Care Group Avoids up to US$8 Million Upgrade Costs Over 5 Years and Halves HR Workload with Oracle ERP Cloud and Oracle HCM Cloud

LINX Cargo Care Group is a diversified logistics infrastructure and solutions provider in Australia and New Zealand. It operates four business units—C3, Autocare, LINX, and Geelong Port—with over 100 years of experience in ports and logistics.
With the demerger from Asciano, the LINX Group needed to transition off the company’s legacy PeopleSoft applications, including finance, HR, and labor planning, onto new systems within a short timeframe to avoid significant upgrade costs. It also wanted to improve its ability to recruit and attract talent, such as financial accountants and interstate truck drivers, and enhance its competitive edge.
  • Eliminate millions of dollars in annual spend to upgrade legacy ERP and HR systems—including purchasing, ship planning, and payroll—and minimize disruptions to critical cargo care operations by migrating to an integrated system within a year after the spinoff 
  • Improve the ability to attract more talent in the ports and logistics industry, such as asset engineers and heavy vehicle operators, by using a single HR system to rapidly identify and hire the right candidates 
  • Support the growth of the logistics business by gaining the flexibility to scale up and down as needed and increase agility
  • Avoided up to US$8 million in upgrade costs over 5 years and ensured smooth logistics and supply chain operations by migrating from PeopleSoft to Oracle Enterprise Resource Planning (ERP) Cloud and Oracle Human Capital Management (HCM) Cloud within the required timeframe
  • Saved significant time to share month-end profit and loss report with up to 80 managers across different cost centers by using Oracle Planning and Budgeting Cloud Service—its robust reporting feature rapidly formats and shares the financial model instead of taking 2 minutes to delink each report and send multiple times to every manager in a month 
  • Halved administrative workload for HR staff members to enter information for up to 20 new hires each month by providing self-service capabilities to candidates via Oracle Talent Acquisition Cloud and enabling them to easily add or change personal details, such as qualifications and work experience
  • Optimized project resource management by providing a granular breakdown of capital works, such as upgrading the electrical components for a container crane, and empowering managers to effectively manage budget from the resources pool with Oracle Project Financial Management rather than spreadsheets
  • Enabled the business to improve the visibility and accountability of its performance review process across all locations and allow all employees, including office and manual labor workers, to quickly view and provide feedback via Oracle Performance Management Cloud Service and Oracle Goals Management Cloud Service
  • Provided managers with the flexibility to set the performance review cycle—monthly, quarterly, annually, or project evaluations—based on the needs of each business division 
  • Supported future growth by helping HR and hiring managers to proactively identify and retain high-potential or at-risk talent and establish a succession plan with Oracle Talent Review and Succession Management Cloud Service
  • Anticipated to save up to approximately US$480,000 in licensing and infrastructure hosting costs annually by migrating from on-premises solutions to a scalable Oracle Cloud to meet changing business demands


Oracle offered more competitive pricing than Tech One and provided the scalability that we required in terms of functionality and licensing. The sales representative also did a great job in getting key stakeholders on board and pulling things together, giving us a greater level of trust with Oracle.

— Bob Shueh, Group CFO, LINX Cargo Care Group


LINX Cargo Care Group adopted the “transition-first, transform-later” approach and gradually moved its legacy PeopleSoft applications to Oracle ERP Cloud and Oracle HCM Cloud. Its internal team also performed a data-cleansing process before the migration. LINX Cargo Care conducted pilot run, testing, and user training across all capital cities. It completed the entire migration in just eight months and met the tight timeline. 

“I would recommend Oracle Cloud because of our positive experience with PeopleSoft and its industry best practices. With Oracle, you’re going to get a very simple system with minimal upgrade costs and that delivers far more value overtime,” Shueh said.

About LINX Cargo Care Group


Sydney, Australia



Annual Revenue

US$572 Million
LINX Cargo Care Group specializes in providing total logistics supply chain solutions to customers across a diverse range of industries, such as automotive, bulk-handling, project cargo, oil and gas, general stevedoring, port management, agriculture and forestry.  Following the separation from the Asciano group of companies and the acquisition by Brookfield Infrastructure Fund, LINX Cargo Care Group offers a global network of ports and logistics expertise and delivers value for its service offerings.


PrimeQ was the primary contractor for LINX Cargo Care’s Oracle ERP Cloud implementation and brought in Presence of IT as the subcontractor for the implementation of Oracle HCM Cloud. PrimeQ’s key responsibilities were to manage the entire project and ensure a smooth transition for LINX Cargo Care Group to the new platform.  

“Our experience with PrimeQ and Presence of IT was positive. They were very agile and responsive to our feedback throughout the process, enabling us to migrate to Oracle Cloud within the timeline,” Shueh said.
Published:  Feb 26, 2018