Oracle Customer Success — NSW Department of Justice

New South Wales Department of Justice Speeds Record Keeping and Reporting by Between 25-40%

As a government agency, we have a huge responsibility to the public, to the tax payers. Aconex helps us meet that responsibility.

— Kimberly Everett, Executive Director – Program Support, New South Wales Department of Justice

Project name: New South Wales Department of Justice Enterprise
Industry: Hospitality & Community

Lack of standardized processes across projects
Non centralized project information led to discrepancies and errors
Manual tracking of workflows took valuable time away from higher value activities
Progress claims management was time consuming and error prone

Configurable platform to support organisation wide standardisation and project specific needs
Centralised information, process and communication management across the project team leading to one source of truth
Automated configurable workflows track review cycles, due dates and outstanding commitments, improving visibility, accountability and timeliness
Clear breakdowns mapped to progress claims to eliminate discrepancies and time wasted resolving those discrepancies
50% improvement in data accuracy by using Aconex
Estimated time savings between 25-40% across all users in record keeping and reporting across projects
Savings from 10 minutes up to two days per approval through electronic sign offs, eliminating the need to track someone down at their desk to get the approval
Improved quality and records of all change requests and approvals
Elimination of manual tracking resulting in time saved in tracking change requests, project management time saved on forecasting and management time saved in reviewing and assessing project reporting
Aconex Connected Cost provides clear and complete itemized breakdowns which have significantly reduced discrepancies