Oracle Customer Success — PrimeQ Pty., Ltd.

PrimeQ Pty., Ltd.

PrimeQ Slashes Financial Closing Time and Gains Competitive Edge with Oracle

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By automating financial consolidation processes with Oracle Enterprise Resource Planning Cloud across all entities, we reduced time to close month-end and ensured project billing accuracy. The solutions also provided us with greater scalability to grow and enhanced our credibility with customers.

— Chris Downie, Chief Technology Officer, PrimeQ Ltd.

PrimeQ Completes Financial Close in Hours Instead of Days, Improves Project Billing Accuracy, and Supports Expansion with Oracle ERP Cloud

PrimeQ Ltd. is an Oracle Platinum Partner that provides a range of Oracle solutions—from on-premises applications to hybrid and full-cloud rollouts—in Australia and New Zealand. Its goal is to create lasting relationships with customers and deliver the best possible solutions for any organization.

To support rapid expansion through acquisitions, PrimeQ wanted to implement a scalable Oracle Enterprise Resource Planning (ERP) Cloud to improve financial consolidation efficiency across its offices and enhance business credibility.
 
Challenges
  • Ensure billing accuracy for customers’ IT projects and support consolidation efforts for different legal entities in Australia and New Zealand
  • Gain greater scalability to expand the business by deploying an enterprise-grade financial management solution that is fast to implement and affordable 
  • Learn and replicate the deployment strategy for Oracle ERP Cloud customers to enhance competitive edge in the market
Results
  • Reduced time to complete the month-end financial close—just hours instead of days—by automating financial consolidation across multiple currencies, tax jurisdictions, and legal entities in two countries via Oracle ERP Cloud 
  • Produced more accurate and timely project billing and provided an accurate assessment of validated project costs, such as consultant timesheets and travel expenses, with Oracle ERP Cloud’s project portfolio management capability
  • Reduced administrative workload for IT consultants and enabled them to focus on serving customers by automatically pushing data from the cloud to create invoices for customers to review without manual intervention
  • Ensured consistent approach to managing client projects—capturing information for each project via a pre-configured template and providing real-time insight for managers to compare metrics (such as profitability or overruns) via Oracle ERP Cloud’s executive dashboards 
  • Increased competitive edge by showcasing the lessons learned from implementing and managing Oracle ERP Cloud and enhancing business credibility among clients
  • Enhanced user experience by allowing consultants to quickly upload receipt photos and submit expense reports via mobile devices rather than the scan-and-email process
  • Supported future expansion by using a flexible Oracle ERP Cloud solution, allowing the company to start with a small number of users and scale the investment as the business grows

 

We sell and implement Oracle solutions, so it makes perfect sense to adopt Oracle ERP Cloud and enhance our credibility with customers and prospects. Oracle also offers a more complete suite of cloud applications than Microsoft and SAP, giving us the flexibility to expand to other areas as needed.

— Chris Downie, Chief Technology Officer, PrimeQ Ltd.

Execution

PrimeQ adopted Oracle ERP Cloud based on its best-practice, business-process approach and successfully migrated to Oracle ERP Cloud in just 10 weeks. PrimeQ plans to rollout Oracle Sales Cloud for opportunity tracking and pipeline management as its next step.

“I couldn’t find fault in the engagement with Oracle as a customer. Anytime we had an issue, Oracle responded to us very quickly,” Downie said. “The functionality in Oracle ERP Cloud is simply best in class. You get the software that also includes all the analytics, reporting, mobility solutions, and social networking capabilities.”

About PrimeQ Pty., Ltd.

Headquarters

 
Adelaide, Australia

Employees

 
120
Established in 2015, PrimeQ is a technology company that resells, implements, and supports Oracle Cloud solutions in Australia and New Zealand.  PrimeQ operates offices across multiple major cities in Australia and New Zealand including Melbourne, Sydney, Adelaide, Perth, Auckland, and Wellington.
Published:  Feb 22, 2018