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Oracle Commerce

Move business online and enrich the buying experience with data from your CRM and back-office systems. Oracle Commerce is a unified B2B and B2C ecommerce platform that makes your digital sales channels central to your company’s success by building personalized, online buyer experiences, innovating faster, and boosting sales.

Oracle CX Commerce
Visualize your path to digital commerce excellence Visualize your path to digital commerce excellence

Learn how to—in today’s environment of shifting strategies, new sales models, and constant change—provide intelligent, buyer-specific ecommerce experiences that put the customer relationship first.

Quarterly Update on Innovations for Advertising and CX Quarterly Update on Innovations for Advertising and CX

Watch Rob Tarkoff as he shares the latest innovations from Oracle Advertising and CX powering new experiences in B2B sales and service as well as marketing and customer loyalty.

Oracle Commerce ranks as a digital commerce leader Oracle Commerce ranks as a digital commerce leader

Learn why Oracle Commerce is an 11-time leader in the Gartner Magic Quadrant for Digital Commerce.

Oracle Cloud CX Virtual Summit

The Future of CX with Larry Ellison: Responsive Selling in the Experience Economy

Customer experience matters more than ever. Watch the Oracle Cloud CX Virtual Summit replay to hear how Oracle is helping companies across all industries see data in new ways and then use that data to deliver online and offline experiences that exceed customers’ ever-changing expectations.

Why choose Oracle Commerce

Make consistent, accurate data your differentiator

Power ecommerce with more than just customer profile data by connecting back-office (ERP and SCM) data to unify product, pricing, inventory, order management, and more across every customer touchpoint. Use the prepackaged integration with Oracle Configure, Price, Quote to expand self-service experiences and bring even the most complex products and transaction types online.

The power of ERP, CPQ, and ecommerce combined (PDF) 5 customer success stories of unified digital commerce (PDF)
Make consistent, accurate data your differentiator

Build buyer-specific experiences

Utilize customer data to deliver the right content and products effectively and create personalized buying experiences across all channels.

How to deliver personalized, frictionless ecommerce
Build buyer-specific experiences

Innovate and evolve your ecommerce platform—quickly and easily

Position your business to address today’s digital commerce challenges. Prepare for tomorrow’s opportunities and ever-changing customer needs with an open and scalable platform that takes an API-first approach.

5 ways Oracle Commerce supports business flexibility
Innovate quickly and evolve your ecommerce platform

Explore Oracle Commerce

Connect self-service experiences

Deliver complete, self-service digital commerce experiences through any channel while meeting the complexities inherent in B2B sales, integrations, and business models. Scale online revenue quickly and cost effectively.

Features
  • Unified commerce, CPQ, subscriptions
  • Embedded content
  • Personalized buyer interactions
  • Powerful insights
  • Customer-specific catalogs and pricing
  • Account and contact management
  • Delegated administration
  • Account hierarchies
  • Recurring orders
  • Approval workflows
  • Custom payments
  • CX and ERP integrations

Control cross-channel customization

Innovate quickly and deliver personalized, connected experiences with Oracle Commerce. This complete SaaS solution gives you more control to drive customer engagement, sales, and loyalty across all channels.

Features
  • Business-user experience management
  • Catalog and inventory management
  • Search and guided navigation
  • Mobile-first
  • Native A/B testing
  • Multisite, multibusiness model
  • Intelligent personalization and merchandising
  • API-first, headless
  • Unified commerce and content
  • Unified direct and wholesale sales
  • Increased IT agility
  • Intelligence and insights

Easily configure, price, and quote

Get a flexible and scalable pricing and quoting solution. Oracle Configure, Price, Quote (CPQ) supports both B2B and B2C companies who sell all varieties of products and services across direct, indirect, and ecommerce sales channels.

Features
  • Self-service ordering
  • Intuitive configuration
  • Multitier pricing
  • Error-free quotes
  • Improved margin control
  • Dynamic approval workflows
  • Professional quotes and proposals
  • Subscription ordering
  • Flexible, scalable, enterprise-ready

Drive continuous growth through subscriptions

Support recurring relationships and drive continuous growth through subscription pricing models with a modern subscription management platform that integrates both CRM and back-office processes.

Features
  • Automatic billing and payments
  • Fixed and recurring orders
  • Support for various pricing models
  • Flexible revenue recognition
  • AI-driven analytics
  • Comprehensive renewal capabilities
  • Subscription-based quotes and orders
  • Coverage services management
  • Warranties

Dynamically control your content

Support your content marketing initiatives through the creation, review, and management of all your digital assets. Easily publish images, videos, articles, and other content to any channel.

Features
  • Universal Asset Hub
  • Content augmented with AI and machine learning
  • Content collaboration and workflow
  • API-first omnichannel delivery
  • Taxonomy-driven content personalization
  • Smart authoring
  • Digital asset management
  • Machine-driven tagging
  • Content recommendations
  • Video streaming
  • Enterprise integration with CX apps

Unify customer data and intelligence

Bring together demographic, transactional, and behavioral customer data to deliver more personalized interactions across the entire customer journey.

Features
  • Unified customer profile
  • Real-time personalization
  • Ad channel activation
  • Real-time CX
  • Identity resolution
  • Configuration data models
  • Built-in AI
  • Martech integration
  • Data enrichment
  • Actionable customer analytics

View all customer successes

Oracle Commerce customer successes

Learn how leading B2B and B2C companies are expanding their digital footprints and exceeding their sales goals with the flexibility of Oracle Commerce.

Airborn logo
Calix logo
Carmen Steffens logo
Construction Specialties logo
Hyster Yale logo
Terex logo
Yamaha logo
Zebra logo
Vermont Country Store logo

The Vermont Country Store drives ecommerce personalization with Oracle Commerce

Thought leadership

Oracle named a Leader in the Gartner Magic Quadrant for Digital Commerce 2020

Shad Stalians, Sr. Product Marketing Manager, Oracle

The barriers companies face in bringing complex products and processes online are high. Learn how Oracle’s success in overcoming those barriers earned us recognition as a Leader in Gartner’s Magic Quadrant for Digital Commerce 2020.

Read the complete post

Featured blogs

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Increase business value with CX Commerce

Increase business value with CX Commerce

Resources

Release Readiness

Release readiness

Get up to speed on the latest releases of Oracle Commerce and ensure that your upgrade is successful. Review the latest features, including the innovations, capability overviews, business benefits, setup considerations, and usage tips.

Documentation

Documentation

Oracle offers a wide range of documentation, videos, and tutorials that will help you learn more about Oracle Commerce. You'll find all of these resources and more in the Oracle Help Center.

Additional documentation and tutorials

Cloud learning

Develop your Cloud CX skills

Oracle University provides a variety of learning solutions to help you build cloud skills, validate expertise, and accelerate adoption. Learn more about the training and certification you can rely on to ensure your organization's success.

Customer Community

Cloud Customer Connect

Cloud Customer Connect is Oracle's premier online cloud community. Specifically designed for peer collaboration, best practice sharing, and to provide needed tools for members so they can keep pace with product strategy. In addition, members are able to provide feedback on sales cloud, marketing cloud, and service cloud solutions—directly to Oracle development.

CX Cloud Marketplace

CX Cloud Marketplace

Power transformation with innovative partner applications and services. Find the most comprehensive list of sales cloud, service cloud, and marketing cloud applications in the Oracle Cloud Marketplace.

Consulting and partner services

Ecommerce best practices

Ecommerce best practices

Building a successful ecommerce business that grows your sales footprint and keeps your customers coming back is challenging. Knowing the best practices will help you build better buying experiences.

Get started


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