Patient Administration System (PAS)

Prioritise the patient experience creating continuity between digital and staff-assisted engagements, enhancing access to care, and streamlining the scheduling, and registration workflows with our patient administration system solutions.

Enhance patient access to care

The products shown are intended as examples of what has been provided in specific cases. Each medical device/product is designed to comply with the regulations of the geography where it is used. However, we cannot assure its availability or compliance in other specific regions. Local adaptations may be necessary to meet regional requirements.

Patient scheduling

Oracle Health Scheduling Management workflows help patients determine the right appointment, location, and time based on their clinical need, insurance coverage, preferences, existing clinician relationship, and the available appointment options. We help you coordinate appointment booking across venues of care by helping to streamline scheduling within a call center, department, or medical practice.

Our workflows facilitate patient scheduling while taking into consideration known patient information, enabling you to

  • Proactively reach out to patients using a clinical orders integration that helps book unscheduled appointments.
  • Guide the scheduling workflow to determine patient scheduling needs based on symptoms, a series of rules-driven questions, information about existing orders, and known patient information.
  • Assist scheduling decision-making through patient preferences (including clinician sex, preferred time of day per day of the week, and appointment reminder preferences) as well as known clinical order information.
  • Show schedulers details about clinician participation in out-of-network facilities based on the patient’s insurance coverage.
  • Engage with patients regarding their schedule through the Oracle Health Patient Portal.

Health Information Management

Healthcare organizations need an efficient way to manage patient information, which is both a vital part of their health journey and, subsequently, influences reimbursement. Oracle Health HIM connects with your EHR to give you access to near real-time information so you can monitor and support health information electronically for a comprehensive medical record. By leveraging accurate documentation throughout a clinically driven revenue cycle, your coding staff can work toward avoiding delays, protect against audit risk, and focus on more-complex issues and strategic quality initiatives.

Coding staff workflow efficiencies

Oracle Health HIM moves the coder from a fragmented workflow in multiple systems to a seamless, connected workflow within the EHR. To optimize our coding product, we’ve collaborated with industry leaders—including 3M and Optum—to connect their content, grouping, and editing capabilities into the coding workflow.

Chart completion

Oracle Health HIM helps automate chart completion activities—all within the context of a single medical record. Facilitate seamless communication between clinicians and HIM regarding incomplete documentation and track the completion and authentication of documents and orders within the EHR.

Release of information

Oracle Health’s release of information workflow is embedded within the EHR, enabling a streamlined flow to track and fulfill requests. The release of information process is supported while you’re connected to the EHR and enables HIPAA compliance within the workflow.

Patient registration

Oracle Health Registration Management solution is designed to simplify the user experience based on venue, role, and operational procedures with a broad range of tools and workflows.

Our streamlined patient registration workflows enable you to

  • Extend patient access to consumer self-service tools through APIs and embedded app technologies.
  • Localize forms, quality edits, and workflows using customizable rules.
  • Help prioritize staff workloads with interactive, exception-based work lists.
  • Manage waiting rooms with venue-specific patient registration workflows that connect to clinical processes (for example, the short emergency department (ED) registration workflow adds patients to the ED tracking board for triage).
  • Update the clinical level-of-care and room charges with limited manual intervention by using the patient status order integration.
  • Collect co-pays or payments on outstanding balances prior to delivering care.

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