|Moments that matter, amplified
||With an email open rate double the industry average and an average boost of customer time on your website of 25%, Opower ups your utility’s game with smart advice easily translated across web and mobile, bringing the right insight at the right time to get the right result.
|Projects and programs, up-scaled
||With adaptive, intelligent recommendations and dynamic marketing embedded throughout, Opower helps you lead your customers to action, creating a 30% jump in demand-side management (DSM) program participation, a 60% percent leap in marketplace activity and even rate adoption rates soaring up to 40x the average.
|Customer relationships, transformed
||With personalized moments that matter and insightful web, mobile, and CSR tools, Opower helps your customers understand and gain control over their energy. And you get a 5-8% lift in customer satisfaction and a 13% increase in customer trust, too.
|DSM targets, surpassed
||With the Opower platform, you will easily meet your energy efficiency and demand reduction goals. And we can prove that to you: our results have been verified over and over and over—at more than 100 utilities around the world.
|Service costs, reduced
||With all the Opower options, both your customers and your people have intelligent energy insights at their fingertips, reducing your overall call volume up to 13%, cutting your average handle time, and helping move habitual callers into digital self-service with ease.
|Customer homes, connected
||With an eye on modernizing that customer experience, Opower makes digital assistants and device control programs effective at scale, smoothing the transition to that digital, customer-centric grid of the future and helping you deliver on your clean energy goals.