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It’s the data revolution. And customers need to trust the safety and ethics of the data you handle in order to optimise their CX.
Discover how Kenya Airways implemented AI technologies to deliver targeted, automated, and personal CX for marketing success.
Read our research report to learn how trustworthy data means greater insights and faster, better, quality contact with customers.
Our experts discuss how data must be safeguarded to provide reliable insights and better CX.
Learn how Certified Origins is using cloud technology to safeguard the data integrity at the heart of its brand.
Learn how Japan’s NIED uses cloud data for safe, secure access. Even in a crisis.
Vice President of Marketing John Walsh explains how Mack Trucks is using the data Oracle CX provides to improve sales with more targeted marketing.
Juniper Networks recently added Oracle CPQ Cloud to their Oracle Eloqua, Oracle Maxymiser, and Oracle BlueKai instances.
See how Toyota is transforming the future of community transportation with Oracle Cloud.
Yamaha's philosophy of Kando manifests in their quest to provide memorable experiences to their customers.
Learn how Kenya Revenue Authority partnered with Oracle to roll out a new taxpayer support platform.
By using chatbots, human interaction can fall by up to 70%. But a bad experience loses customers. CMOs must ensure data is safe and secure.
A data breach can have catastrophic consequences. Get ahead and secure your data for your brand.
Big data brings opportunity and responsibility. Find out how marketers can take control of their data use and security.
Only 39% of CMOs are confident in their company’s data ethics. Find out how marketers must promote data ethics and security.
Social media grew in 2018 despite major scandals. Refine your social marketing mix to respond personally to customer needs.
Marketing is driving growth now and can determine what innovation will be useful to the business in the future.
AI and chatbots mean real-time insights into what clients want, so you can send customers personal and timely messages.
Allow your business to stand out from the competition by delivering legendary experiences to your customers. Connect the customer journey and accelerate transformation with the help of Oracle CX.
Today’s customers demand new experiences driven by personalized channels and choices. Each customer journey is unique, but you need to ensure each experience is seamless and personalized. Leverage best-of-breed CX solutions by channel or bring them together into a connected engagement through data, behavioral intelligence, and experiences across all lines of business.
Learn why more marketers trust Oracle to deliver exceptional results.
Oracle Commerce offers everything retailers, brands, and B2B companies need to innovate and grow.
Go beyond sales automation with a comprehensive set of sales solutions and a connected CX platform.
Deliver connected experiences through organic channels, knowledge-driven interactions, and automation.
Accelerate business transformation with solutions built specifically for your industry.
Transform Your Business Faster and Easier
Deploy State-of-the-Art Technologies
Deliver Unforgettable Customer Experiences
Remove complexity to accelerate business transformation. Oracle CX Cloud is a complete solution that helps you simplify IT infrastructure and operations for efficiency, speed, and savings.
Be the first to leverage technology innovation and provide state-of-the-art customer experiences. Oracle CX solutions include ready-to-go innovations—including AI, the Internet of Things (IoT), chatbots, and data solutions—that help you to accelerate the adoption of new channels, devices, data sources, and intelligence capabilities. Deploy these innovative solutions even faster with the prepackaged applications available through Oracle Cloud Marketplace.
Deliver memorable experiences that always exceed expectations and capture lifelong devotion to your brand. With a streamlined IT infrastructure and innovation, you can deliver deeply personalized and contextual experiences to every customer, every time.
Explore how different industries and organizations are modernizing for the experience economy with these resources and case studies.