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Evolve Customer Experiences

Don’t just optimize your customer experience. Evolve it. Learn more about hyperconnectivity, smart intelligence and secure systems. Make your data work harder to drive business growth.

Make Your Data Work Harder—Drive Business Growth

Don’t just collect data, deliver an experience.
Data is at the heart of every business, and understanding how to utilize it will transform the way you connect with your customers. Real time reporting and better data management will free you up to concentrate on innovation, inspiration, and growth, so take control of it.

Discover how to make customer experiences better by not just managing but harnessing your data.

Experience Economy Library

Personalizing the Experience

Personalizing the Experience

See how Oracle customers are taking control of their data by revolutionising their systems with unique experiences.

The Complete Report

The Complete Report

See how those embracing the trend of disruptive innovation are experiencing growth, increasing revenue, and driving loyalty.

Connect Your Data

Connect Your Data

Understand how connecting data can deliver personalised customer experiences and help you stand out against competitors.

See customer experience solutions working in real world scenarios.

The Future of CX Data

Customer Stories

CX Success

Mack Trucks logo

Oracle CX: Helping Mack Trucks Sell More Trucks

 

Mack Trucks

Vice President of Marketing John Walsh explains how Mack Trucks is using the data Oracle CX provides to improve sales with more targeted marketing.

Juniper Networks logo

Juniper Networks Makes the Complex Simple with Oracle CPQ Cloud

 

Juniper Networks

Juniper Networks recently added Oracle CPQ Cloud to their Oracle Eloqua, Oracle Maxymiser, and Oracle BlueKai instances.

Toyota  logo

Toyota Transforms Community Transportation Using Oracle Cloud

 

Toyota

See how Toyota is transforming the future of community transportation with Oracle Cloud.

Yamaha Motors

Yamaha Motors Creates New Experiences for a New Generation

 

Yamaha Motors

Yamaha's philosophy of Kando manifests in their quest to provide memorable experiences to their customers.

Kenya Revenue Authority

Learn How Kenya Revenue Authority Improves Compliance and Boosts Revenue

Kenya Revenue Authority

Learn how Kenya Revenue Authority partnered with Oracle to roll out a new taxpayer support platform.

Oracle OpenWorld: San Francisco, September 16–19, 2019

What Can Oracle CX Solutions Do for Your Business?

Allow your business to stand out from the competition by delivering legendary experiences to your customers. Connect the customer journey and accelerate transformation with the help of Oracle CX.

Explore Oracle CX

Connected Data
Connected Intelligence
Connected Experiences

Today’s customers demand new experiences driven by personalized channels and choices. Each customer journey is unique, but you need to ensure each experience is seamless and personalized. Leverage best-of-breed CX solutions by channel or bring them together into a connected engagement through data, behavioral intelligence, and experiences across all lines of business.

Oracle CX

Oracle CX for Marketing

Learn why more marketers trust Oracle to deliver exceptional results.

Oracle CX for Marketing
Marketing Automation
Oracle CX for Marketing
Oracle CX for Marketing
Oracle CX for Marketing
Oracle CX for Marketing

Oracle CX for Commerce

Oracle Commerce offers everything retailers, brands, and B2B companies need to innovate and grow.

Oracle CX for Commerce
Oracle CX for Commerce

Oracle CX for Sales

Go beyond sales automation with a comprehensive set of sales solutions and a connected CX platform.

Oracle CX for Commerce
Oracle CX for Commerce
Oracle CX for Commerce

Oracle CX for Service

Deliver connected experiences through organic channels, knowledge-driven interactions, and automation.

Oracle CX for Service
Personalized Service
Oracle CX for Service

Oracle CX Industry Solutions

Accelerate business transformation with solutions built specifically for your industry.

Oracle CX Industry Solutions
Oracle CX Industry Solutions
Oracle CX Industry Solutions
Advancing Your Digital Journey with Cloud

The Smarter CX Approach

Simplify

Remove complexity to accelerate business transformation. Oracle CX Cloud is a complete solution that helps you simplify IT infrastructure and operations for efficiency, speed, and savings.

Innovate

Be the first to leverage technology innovation and provide state-of-the-art customer experiences. Oracle CX solutions include ready-to-go innovations—including AI, the Internet of Things (IoT), chatbots, and data solutions—that help you to accelerate the adoption of new channels, devices, data sources, and intelligence capabilities. Deploy these innovative solutions even faster with the prepackaged applications available through Oracle Cloud Marketplace.

Deliver

Deliver memorable experiences that always exceed expectations and capture lifelong devotion to your brand. With a streamlined IT infrastructure and innovation, you can deliver deeply personalized and contextual experiences to every customer, every time.

Explore

Build Your Business Around Your Customer

Explore how different industries and organizations are modernizing for the experience economy with these resources and case studies.