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Oracle B2B Commerce

Build exceptional experiences for your buyers and accelerate your online revenues. Bring your simple and complex products and processes online to sell more efficiently. Connect data from your back-office to ensure your sales interactions benefit from the full context of information for each sale. Oracle CX Commerce delivers all of the native B2C ecommerce capabilities buyers expect, paired with B2B-specific functionality, meeting the unique needs of you and your customers' businesses.

Discover Oracle CX Commerce in this product tour.

Explore B2B Commerce

Self-service designed for B2B

Create great customer experiences while supporting your most complex requirements. Deliver a modern B2C-caliber customer experience while supporting B2B commerce requirements such as contract pricing, customer catalogs, approval workflows, multilevel organizations, punchout, and others.

Custom catalogs and pricing

Tailor your commerce experience to the individual user and their organization with native support for account-based selling, contract-based catalogs and pricing, and custom payment options.

Account hierarchies and permissions

Conduct sales more efficiently while keeping all of the control your business requires.

Approval workflows

Close business faster by removing complexity from your approval process and streamlining the necessary workflows, rules, and requirements based on each customer’s unique needs and expectations.

Punchout and procurement

Simplify your customer’s access to your goods or services by allowing business users to place orders through their organization’s own procurement system with CX Commerce’s ability to support punchout capabilities.

Simplified site and experience management

Have the flexibility and control to build new experiences without the need to involve IT. CX Commerce puts site and experience management into the hands of business users with a code-free, drag-and-drop interface, using a cloud-based commerce solution to innovate and leverage new capabilities quickly.

Cloud native commerce

Future-proof your system while ensuring you’re using the latest solutions available. Oracle’s cloud native ecommerce solution eliminates manual upgrades and versioning. Users reap the benefits of continual fixes and performance improvements while maintaining backwards compatibility to ensure the integrity of unique customizations over time are retained.

Experience management

Build exceptional experiences and constantly improve them over time. CX Commerce gives you a single UI across multiple sites and channels and allows you to leverage native A/B testing and reporting to experiment and optimize your customer experiences in real time.

Intuitive tools

Improve your ability to react to change by giving your teams the management control they require. Enable your business users to manage your storefront with nontechnical tools that give them total control over product catalog, pricing, inventory, and promotions.

Out-of-the-box functionality

Take control over your experiences with native capabilities such as guided search and navigation, merchandising, personalization, promotions, and more, to dynamically curate the experience to the individual buyer.

Business-critical integrations

Increase your revenues and customer lifetime value by providing a connected, intelligent, and agile path to purchase with integrations that continuously grow the value of your customer and company data.

CX Suite

Develop a single view of your customer and deliver consistent and accurate engagement across the entire purchasing and ownership journey with a wide range of CX solutions that support B2B marketing, sales, and service.

Configure, Price, Quote

Lower the cost of sales and speed up the time to close by integrating Oracle CX Commerce with Oracle CPQ. Bring configurable products, complex bundling, and asset-based ordering online, while at the same time enabling self-service quoting and purchasing, avoiding escalation to more costly sales channels.

Subscription Management

Grow recurring relationships and tap into predictable revenues by enabling new consumption models. Oracle Subscription Management takes the hassle out of enabling your customers to subscribe to your products and services.

ERP and Supply Chain Management

Improve your customer engagements across the entire customer lifecycle by linking your front- and back-office systems. Connect customer, product, pricing, and availability data from your primary systems of record, such as ERP or supply chain systems, into the front-office applications to better understand and serve your customers’ needs.

Ready for growth

Tackle today’s challenges and take advantage of tomorrow’s opportunities. CX Commerce gives you the flexibility to take your commerce experiences to new places, reach new customers, and grow your revenue with endless possibilities.

API-first commerce

Extend, customize, and innovate your experiences with headless development capabilities. Integrate commerce into any customer touchpoint of your choosing, such as AR/VR, voice, IoT, and more.

Unified direct and wholesale models

Manage B2B and direct-to-consumer sales models on a unified platform at a single subscription cost. Get the flexibility to customize each site experience by leveraging existing infrastructure, assets, and product information.

Reusable components for expansion

Launch new brand, product, and regional sites easily using your existing investments. CX Commerce covers more than 40 languages and 60 currencies to help you go wherever business takes you.

View more customer successes

Oracle CX Commerce customer successes

Customers across many industries use Oracle CX Commerce to improve and expand their sales efforts.

Calix logo
Construction Specialties logo
Hyster-Yale logo
SGS logo
Terex logo
Zebra Technologies logo
Airborn logo

AirBorn reinvests their CX strategy in the B2B space.

Key benefits

  • Accelerate time-to-market with a fully featured platform

    Get to market faster with native capabilities for account-based selling, contract-based catalogs and pricing, account hierarchies, approval workflow, and more. Quickly and easily build personalized, self-service experiences with accurate and united customer, price, product, and order data.

    Video: Adopt cloud and connect your customer’s experience with ease (1:01)

  • Extend commerce to every customer touchpoint

    Experiment quickly with modern tools that enable your development teams to build curated site experiences and extend commerce to an endless array of touchpoints with open APIs, microservices, and our flexible approach to headless commerce.

    Oracle named a leader in the Garner Magic Quadrant for Digital Commerce report 2020

  • Operate with an infrastructure you can trust

    Deploy a system you can count upon to be there when your business needs it. Using Oracle’s Gen 2 Cloud Infrastructure, CX Commerce operates on a unique high-availability architecture and spreads web traffic across multiple data centers to dramatically minimize the chance of site outage.

    IDC MarketScape: Oracle a leader in CPQ

  • Expand as your business evolves

    Evolve the way you sell as your business needs change. Rapidly expand to support subscriptions, configurable products, new brands, regions, and touchpoints, including direct-to-consumer, for both simple and complex selling.

B2B key benefits
April 30, 2020

5 ways Oracle CX Commerce enables business flexibility

Jeri Kelley, Director, Product Strategy, Oracle

There has been an unprecedented surge in online traffic as B2B buyers adjust to this digital shift by keeping their businesses moving and supporting their customers’ experience while CX Commerce helps them sell more and increase revenue.

Read the complete post

Featured blogs

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B2B Cloud Readiness

Cloud readiness

Get up to speed on the latest Oracle CX Commerce release and ensure that your upgrade is a success. Review the latest features, including capability overviews, business benefits, setup considerations, and usage tips.

Additional information

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IDC MarketScape: Oracle a leader in CPQ

IDC named Oracle a Leader in the "IDC MarketScape for Worldwide Configure Price Quote Applications for Commerce 2020 Vendor Assessment."

B2B Customer Community

Cloud Customer Connect

Cloud Customer Connect is Oracle's premier online cloud community—specifically designed to promote peer-to-peer collaboration and sharing of best practices, to enable members to keep pace with product strategy, and to provide a cloud solution feedback channel directly to Oracle development. Within this community, members benefit by leveraging the collective knowledge of Oracle Cloud customers and product experts.

Cloud learning

Develop your B2B Commerce skills

Oracle University provides learning solutions to help build cloud skills, validate expertise, and accelerate adoption. Learn more about training and certification you can rely on to ensure your organization's success.

B2B Support and Services

Cloud Marketplace

Power innovation with partner applications and services available through the Oracle Cloud Marketplace. Find the most comprehensive list of apps for sales, service, marketing, and more.

You may also be interested in...

Oracle CPQ

Configure, Price, Quote

Oracle Cloud ERP

Enterprise Resource Planning

Oracle B2C Commerce

Personalized, connected B2C ecommerce

Oracle Subscription Management

Subscription lifecycle management

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