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Oracle Sales Force Automation helps sellers execute the recommended next best action using machine learning and comprehensive, account-level data. This CRM solution automates and simplifies data entry and uses mobile interactions, giving your sales teams more time to engage with customers and prospective customers.
See how Oracle provides a unified experience for sellers to create a more productive and efficient workforce.
Eliminate mind-numbing data entry and endless clicks with CRM sales tools that automate administrative tasks so you can focus more time on your customers and closing business.
Simplify the sales process with a CRM sellers want to use. We’ve made it easy for sellers to search and enter data using simple commands and keystrokes, explore all customer information and activity in a comprehensive view, and gain insights into individual and team performance with an interactive dashboard.
Give your sales reps the tools need so they can spend more time selling and less time hunting for customer/prospect information. Provide them with the complete picture. Augment your customer records with CRM and back-office systems data that’s collected and enriched with verified, third-party customer and company data.
Enable your sales teams to take quick actions—complete daily tasks, see upcoming closing opportunities, and immediately accept hot leads. Customize their selling experience and organize dashboards with critical sales insights in a format that works best for each unique person.
Find actionable intelligence faster through a single, customizable view of accounts, opportunities, leads, and contacts—all aided by high-performance search.
Easily update appointments and tasks, complete call logs, assign follow-ups, and add contacts through a system that’s fully integrated with popular email solutions (Outlook, Notes, Gmail) and collaboration suites.
Benefit from a holistic view of sales and marketing engagements. View the complete marketing engagement history, add contacts and leads directly to marketing campaigns, and provide feedback on effectiveness and interest.
Leverage Oracle Visual Builder to rapidly create and deliver custom web and mobile applications that further boost sales productivity and complement Oracle’s core sales cloud solution.
Personalized guidance and holistic sales intelligence, strategically deployed will help sellers sell more. Embedded AI increases CRM adoption, improves data integrity, and helps reps sell faster, smarter, and with the right focus.
Create and assign business plans for accounts, partners, and territories to align with your go-to-market strategy. Define and strategize ideal targets, opportunities, product mix, and offers so sales reps stay focused and accountable.
Target the best accounts and opportunities using a transparent and easy-to-understand account scoring model. Uncover new best-fit accounts in your addressable market to drive sales growth.
Build comprehensive account plans to nurture relationships, decide what to sell, how to sequence and structure deals, and secure visibility across complex organizations/accounts.
Track progress on commercial and technical qualifications, follow recommended sales paths unique to each deal, and employ personalized sales coaching and guided help tailored to each person’s skill level and expertise.
Prioritize leads most likely to convert, analyze win probabilities as deals evolve, and get AI-recommended next-best actions to keep sales engagements on track.
Create more revenue opportunities by pinpointing dormant accounts with the potential for new business, and proactively scan for potential risk at active key accounts to ensure optimal attention is given to every account.
Set reps up for success with firmographic data and real-time news signals, so they’re prepared for every sales conversation.
Leverage the tools, systems, and devices that you already use and easily access and update CRM data from these channels:
Boost productivity while on the go with an actionable home page and a new search experience, plus a biometric login and native device integrations to simplify your daily sales tasks.
Reduce the barriers your sales team faces when accessing critical records. Provide them with a digital assistant to update opportunities, pipeline, appointments, and daily sales tasks with ease—even while on the go.
Eliminate the time needed to switch between CRM and other applications. Without leaving email, your sales reps can use their CRM to make quick edits to opportunities, schedule meetings, log notes, and more.
View and update Oracle Sales data in the familiar collaboration tools you already rely on.
Quickly find and edit records within your workspace from any device. Curate lists with your most relevant sales records and drive better sales outcomes by filtering your most important accounts, contacts, and opportunities.
Easily generate Smart Lists previous to access the most relevant information about leads and opportunities—all based on previous work patterns and future activities.
Discover and consolidate essential sales information and relevant quote-level details directly within your CRM workspace. Save complex searches and access them across multiple systems including desktop, mobile, and Microsoft 365
Use a mobile application that works for you—even when you’re offline—keeping you connected to all the tools and information you need at every stage of the sales process.
Talk to your CRM to easily complete tasks. With a mobile digital assistant that responds to your voice or text, you can enter CRM data and get work done quickly and efficiently.
Stop wasting valuable time accessing your CRM. Scan a QR code, use SSO, or use basic authentication to set up your mobile sales app and log in with face- or touch-ID thereafter. Remove friction and sell faster.
Remove any guesswork of what comes next. Access a daily sales briefing to track your pipeline and stay on top of assigned tasks using one, easy-to-navigate tool.
Maximize productivity with a mobile solution that works the way you need it to. Upload documents, scan QR codes, add contacts directly from your phone’s contact list, and import notes with a single touch.
Quickly find what you need for the customer or opportunity at hand. Search across all objects and leverage type-ahead results to answer questions before they are asked.
Gain much needed flexibility and agility in today’s competitive world. View and edit data when no network connection exists and have that data sync automatically once a connection is re-established.
Focus on the right tasks and actions to close more business, faster, with less clicks.
Reduce time spent searching, clicking, and performing manual data entry.
Offer proactive AI-driven guidance on any device, making the CRM a system of recommendation, not just a system of record.
Get a single and complete customer view, thanks to prebuilt integrations with Oracle front- and back-office applications.
Intelligently track leads, opportunities, and service requests across accounts to determine which have the potential for more revenue.
Remove the guesswork around what worked—and what didn’t. Fine-tune your strategy by analyzing historical successes and comparing those to similar, currently active leads and opportunities.
Get a complete Sales Force Automation solution plus Incentive Compensation Management, Territory Management and Customer Data Management. Stay connected on high value accounts with the ability to create service requests and share statuses across teams.
Take advantage of advanced features like Quota Management, Asset Management, and pre-built connections to Sales Planning, CPQ, Subscriptions and Marketing. Support your channel sales with a full-featured Partner Relationship Management solution. Unify service across a high touch customer experience with personalized advice and contextual knowledge.
Access advanced features like Sales Contracts and Business Plans. Tailor the Sales and Service experience with data models, user experiences, and process flows designed specifically for your industry.
For additional pricing information, contact us. Minimum of 10 users.
Mary Correnti, Product Manager, Oracle Sales
We were excited to offer one of our latest innovations to the Oracle sales team to help them stay connected and be even more productive in this ever-changing environment. Our next-generation mobile application, Oracle CX Sales Mobile, has helped our sellers get more done in less clicks—even from the comfort of their homes.
Get up to speed on the latest releases of Oracle Sales and ensure that your upgrade is successful. Review the latest features, including the innovations, capability overviews, business benefits, setup considerations, and usage tips.
Oracle University provides a variety of learning solutions to help you build cloud skills, validate expertise, and accelerate adoption. Learn more about the training and certification you can rely on to ensure your organization's success.
Cloud Customer Connect is Oracle's premier online cloud community. Specifically designed for peer collaboration, best practice sharing, and to provide needed tools for members so they can keep pace with product strategy. In addition, members are able to provide feedback on sales cloud, marketing cloud, and service cloud solutions—directly to Oracle development.
Power transformation with innovative partner applications and services. Find the most comprehensive list of sales, service, and marketing cloud applications in the Oracle Cloud Marketplace.
A customer relationship management (CRM) system isn’t just one solution; it’s an end-to-end solution that should include sales, service, commerce, and marketing cloud, as well as an AI-enabled customer data platform (CDP) that can combine online, offline, and third-party data sources for a complete, dynamic customer view. To create a CRM solution that your sales reps will use, you need get all the pieces right. That why it’s good to be aware of the best practices.