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The 2019 Gartner Magic Quadrant for Multiexperience Development Platforms has named Oracle a leader for the second year in a row. Find out why.
ldquo;Deploying the chatbot is going to make us multimillions in savings this year, while the investment in the bot itself came to way less than that.”
—Chris Ashworth, CIO, Hermes
Hear Oracle VP Suhas Uliyar describe how Oracle is delivering AI-powered conversations for customers. See comparative demos and Q&A session. On-demand replay is now available.
Chatbots have quickly become a critical platform for interacting with users, customers, and prospects. Organizations can now engage customers and employees in a proactive, personalized way, at scale across web, mobile, and messaging platforms. Build, deploy, manage, and analyze intelligent, conversational interfaces (chatbots) with Oracle Digital Assistant.
Quickly build simple chatbots and advanced digital assistants that let your customers engage in natural conversations with your business. Deployable on websites, mobile and messaging apps, and through voice interfaces, Oracle Digital Assistant extends and enhances the functionality of your back-end systems, delivering personalized and engaging experiences to each user.
The Oracle chatbot, it’s like a personal concierge, so anything that makes the customer feel like we care, that’s a good thing.Simon Wilson, Managing Director, Heineken Urban Polo
Hear SRF’s EVP and Group CIO, Sanjay Rao and VP of Corporate IT, Sanyan Ray discuss how the company is using a chatbot to answer business-specific questions.
Oracle introduces natural voice conversations to Digital Assistant and enhances deep learning semantic parser to handle complex linguistic constructs.
Luca Tiepolo, who serves as both chief information officer and chief human resources officer, expects illy’s most digitally savvy customers will enjoy texting questions about product features, availability, and pricing to the chatbot.
The University of Adelaide has launched its second chatbot which is designed to help double the number of international students enrolled at the higher education institution within the next five years.
Hear how Exelon, an American Fortune 100 utilities company, is innovating and personalizing omnichannel consumer engagement with mobile-first and AI-powered chatbot strategy.
We are trying to make this chatbot intelligent so our call center agent load goes down. Because the chatbot itself is able to understand the problem by interacting with the customers.Pratap Gharge, Executive President and CIO
One of Europe’s leading parcel delivery services, Hermes recently introduced “Holly,” a digital assistant that provides a new level of AI-powered customer service.
The Indian Farmers Fertiliser Cooperative Ltd (IFFCO) is leveraging AI and chatbots to answer queries from more than 35,000 cooperative societies of farmers.