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News and Opinion


Suhas Uliyar, vice president, digital assistant, AI and integration at Oracle, discusses how conversational AI is being used by organizations today to elevate both customer and employee experiences.


The promise of digital assistants is too great for organizations to ignore or dismiss. Here's how using digital assistants can support finance and supply chain teams so your organization can unlock that promise.


New collaboration, management, and planning features including Oracle Logistics Digital Assistant, AI Planning Advisor, Field Service Preventative Maintenance, and much more.


The AR technology has been developed by VALIS, while the AI platform is powered by Oracle Digital Assistant platform.


When the first wave swept the country, public sector organizations sprung into action to secure essential public services, data, and systems to maintain operational continuity and ensure preparedness.


Accenture's annual global survey of consumers and business and information technology execs revealed five key tech trends influencing priorities.


Oracle has announced new features in Oracle Digital Assistant to enable customers to offer AI-powered voice assistant capabilities to their entire organization, without the complexity of language barriers.


Today we are announcing a new set of updates to enhance the multilingual capabilities of Oracle Digital Assistant.


According to the Merriam Webster, democratize means to "To make (something) available to all people" and that's exactly what Oracle Digital Assistant is about.


FedEx digital transformation builds resilience with Oracle Cloud Applications across the enterprise.


Oracle's new AI-powered assistant for Oracle Cloud Logistics provides a conversational interface that responds quickly, improves user satisfaction, and increases business efficiencies.


Oracle assists State of Oklahoma IT team with an automated Helpdesk assistant as employees adjust to working from home. Within eight days of receiving a call for help, the local Oracle team designed and deployed a chatbot to help Oklahoma's newly home-based workers get productive as quickly as possible.


When you're only given a weekend to contact 9,000 residents during a pandemic, what do you do? For Hammersmith & Fulham Council, the answer lay in a tech start-up at Imperial College London called Yokeru.


Yokeru has developed an AI-powered chatbot that helps a local authority identify hundreds of households needing extra support during the coronavirus lockdown.


Mexico City-based Oracle Partner, SPS was awarded Oracle’s 2019 Partner of the Year—Emerging Technologies in Latin America and Worldwide for the implementation of Oracle Digital Assistant for PROFUTURO.


As the COVID-19 crisis continues, working efficiently from home becomes evermore imperative. A digital assistant can help.


Grant Ronald, Oracle director of product management for chatbots, David Callaghan, senior developer at Hermes Parcelnet, and Mia Urman, founder and CEO of AuraPlayer, discuss what it takes to develop a great chatbot.


SDxCentral article discusses the role of AI amid the surging COVID-19 pandemic and how it can play a significant role in helping solve this large scale crisis.


Work-at-home requirements have made it all the more important to give employees easy access to ever-changing information. Here are a few key ways that chatbots and digital assistants can help.


This article from AiThority walks through the journey of today's intelligent digital assistants and explores the different vectors of innovation that transform the way we engage with our world.


Conversational AI is a huge technology advancement—as momentous as the unveiling of the Internet in 1983 or when Steve Jobs launched the iPhone in January 2007.


Host Bradley Metrock speaks to Oracle VP of Product Management and Mobile Strategy Suhas Uliyar about Oracle's ongoing efforts to bring conversational AI into the enterprise.


Gustavo Moreno, director of information technology at Lima Tours explains how the company uses Oracle Digital Assistant to manage queries. In Spanish.


Voice-based AI assistants may soon be as common in the workplace as they are at home, handling routine tasks and—eventually—more complicated workflows and business processes.


The University of Adelaide launches a chatbot that figures out if students are eligible to apply.


Oracle VP of Bots, AI, and Mobile Product Management Suhas Uliyar talks about the newest generation of conversational AI bots in Nvidia’s AI Podcast with host Noah Kravitz.


One of the ways that global hospitality provider Hilton brings consumer-grade tech to the employee experience is to use chatbots to answer questions and perform other repetitive tasks.


Illycaffè uses Oracle SaaS applications including Oracle HCM, Oracle CX, and Oracle Digital Assistant to better meet customer and employee needs.


This article explores AI’s impact on CRM and how new developments in natural language processing and machine learning will make customer management easier than ever.


Indian Farmers Fertiliser Cooperative Ltd (IFFCO) adopts Oracle Digital Assistant to empower its farmers with a voice-enabled, AI-driven chatbot.


Oracle has added a range of new features to its cloud-based human resources applications including extensive, self-service functions, “smart” controls, and expanded point-to-point connectivity.


Brent Leary from CRM Essentials covers how multiple vendors will be offering conversational interfaces in the near future. This article, includes an interview with Oracle VP of Product Management Suhas Uliyar.


Oracle unveiled new AI voice commands to its digital assistant at OpenWorld 2019, along with new integrations with Microsoft Teams.


Analyst Janakiram MSV discusses the five key takeaways from Oracle OpenWorld 2019.


Wouter S. Sligter, owner of BotBizzBuilders, reviews the leading chatbot solutions on the market today including Oracle Digital Assistant.


A discussion with Oracle EVP Steve Miranda covering Oracle’s approach to AI for businesses.


Oracle announced the availability of new AI voice assistant with Oracle Digital Assistant that enriches the user experience with conversational AI.


Oracle launches new AI voice assistant for its business apps suite as well as the integration of Oracle Digital Assistant with Microsoft Teams.


Updates across Oracle CX Cloud help brands unify customer data, personalize interactions, and win more business.


Oracle has expanded Oracle Supply Chain Management (SCM) Cloud with new collaboration, integration, and digital assistant capabilities.


Oracle CX Unity arrives, and analysts debate whether it will be an upsell to current Oracle customers, or a challenger to Adobe, Salesforce, and SAP CX platforms.


Oracle and Microsoft announcement regarding the mutual support between Oracle Digital Assistant and Microsoft Teams.


Oracle SVP of Product Marketing SaaS Juergen Lindner discusses major updates to Oracle ERP, EPM, SCM, and how AI and digital assistants will transform user engagements with AI-powered conversations.


CRN TV video interview at Oracle OpenWorld with Oracle VP of Product Management and Mobile Strategy Suhas Uliyar discussing Oracle Digital Assistant.


Hermes, a UK-based parcel delivery company uses a chatbot named Holly powered by Oracle Digital Assistant.


Oracle was named a leader in the 2019 Gartner Magic Quadrant for Multiexperience Development Platforms for the third year in a row.


UK-based parcel delivery company Hermes created a digital assistant to improve customer experience and workforce productivity.


According to a recent study by ESG Research and Oracle, connected devices, including digital assistants, will change how customers interact with businesses.

Spring 2019

Conversational AI is going mainstream.So how can businesses derive maximum value from chatbots and digital assistants?


Oracle has launched new HCM features that will make both the candidate and employee experiences simpler, personalized, and mobile.


The University of Adelaide uses Oracle’s chatbot to help thousands of students efficiently manage inquiries into their ATAR scores.