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Sales
Oracle Sales guides sellers with intelligent recommendations to help them focus on the most valuable prospects at the right time. These machine learning-based CRM selling tools center around clean, complete customer data from internal and external sources that sellers can trust.
The Future of CRM
Learn how the future of CRM is ushering in a new era of automation to help marketing, sales, advertising, and service teams.
Video: Introduction to Oracle Sales
Win more deals using CRM built on an accurate, 360-degree view of your customers from across your business.
Help your sellers get back to selling
Hear from Oracle customers such as Ticketmaster and Canon who are using virtual selling to meet their buyers’ needs and increase sales.
Explore Oracle Sales
AI-driven sales automation and productivity
Automate time-consuming data entry and task management. Give sales reps faster paths to critical records, so they can spend less time making CRM updates and searching for information and more time selling.
Featured Products
Unify the self-service experience
A full range of scalable solutions on a unified platform helps you build a premier ecommerce site, serve multiple ecommerce business models, and quickly generate online revenue.
Features
- Customer-specific catalogs and pricing
- Account and contact management
- Delegated administration
- Account hierarchies
- Recurring orders
- Approval workflows
- Customer payments
- Punchout
- API-first, headless
Optimize sales orders with CPQ
Maximize deal profitability with optimized pricing and discounting while easily creating accurate and dynamic proposals. Oracle Configure, Price, Quote (CPQ) guides customers through a step-by-step process of entering a correctly configured and fully detailed purchase order.
Features
- Optimized sales channels
- Intuitive configuration
- Error-free orders
- Improved margin control
- Automated approval workflows
- Professional quotes and proposals
- Subscription ordering
- Flexible, scalable, enterprise-ready
- Sales, Commerce, and ERP Integration
Manage subscriptions throughout their lifecycle
Power growth and support recurring relationships and the corresponding revenue through subscription pricing models with a platform embedded across Oracle CX and ERP.
Features
- Subscription-based quotes and orders
- Automatic billing and payments
- Comprehensive renewal capabilities
- Varied pricing model support
- Coverage services management
- Warranties
- Flexible, comprehensive revenue recognition support
- AI-driven analytics
- Fixed, recurring, and hybrid orders support
- Handle mixed orders of hard goods and services
Gain complete control of channel lifecycles
Support your complete partner channel lifecycle—including recruiting, coplanning and selling, campaign-to-deal flow, quote-to-order, incentives, and knowledge-centered support.
Features
- Partner portal
- Partner recruiting and onboarding
- Joint go-to-market tools
- Market Development Fund (MDF) management
- Partner cobranding
- Lead and order management
- Integrated customer support
- Connected business intelligence
Why choose Oracle Sales for your CRM?
Provide a comprehensive customer profile
Connect trusted data from back-office and CRM systems. Then layer on third-party and AI-enabled, dynamic company data for a complete customer picture that improves sales conversion rates.
Guide sellers and close deals
Go beyond a traditional CRM solution with a system of recommendation that guides sellers to the best course of action. With a reimagined user experience, focus on the right, highest priority deals at the right time.
Use the tools that help you sell more
Talk to your CRM, do more with less clicks, and accelerate deals. Sell more with adaptive search, a new digital sales assistant, and much more. Explore the link below to learn more about Oracle Sales.
Broadcom pivots to a new business model and manages soaring customer growth with Oracle Cloud
Oracle Sales has "been the smoothest and most successful integration so far."
—Andy Nallappan
Chief Technology Officer and Head of Software Business Operations, Broadcom
Oracle Sales customer successes
Learn why companies across all industries use Oracle Sales to sell better, sell more, and grow revenue. Click on a logo to learn more.
Why CRM software is failing sellers
Rob Tarkoff, Executive Vice President and General Manager, Oracle Advertising and Customer Experience
CRM was supposed to help sellers sell more to new and existing customers, and close more deals with prospects in a shorter time frame by guiding them through the sales journey. But CRM systems have fallen short.
Denis Pombriant framed the issue as a competitive roadblock for business in a recent Harvard Business Review article, and he asks "How can companies expect to compete in the digital age with outdated systems that no one wants to use?"
Deliver business value with Oracle Sales
Plan better with real-time data
Combine real-time data with all the intelligence of what has come before so you can give sales the clearest picture and the best chance of success.
How to accelerate deal velocity with sales insights gleaned from leads and opportunities
How to pinpoint accounts with potential for new opportunities
Give sellers tools they’ll want to use
Guide sellers with data-powered tools that help them take smarter actions in fewer clicks, saving time.
Explore sellers’ challenges and frustrations in today’s digital world
Learn how to leverage the power of CRM without leaving Microsoft 365
Master signals across sales and marketing
Align sales and marketing data so salespeople can see and take action on the right targets, campaign priorities, and activities.
Convert signals faster with CPQ
Improve efficiency to help sales reps sell more to current customers through subscription management and CPQ.
What CPQ can really do for you: Support subscription management
Extend the selling experience to partners
Roll out sales plans and customer intelligence to sellers and partners, all within the same user experience.
Resources
Release readiness
Get up to speed on the latest releases of Oracle Sales and ensure that your upgrade is successful. Review the latest features, including the innovations, capability overviews, business benefits, setup considerations, and usage tips.
Documentation
Oracle offers a wide range of documentation, videos, and tutorials that will help you learn more about Oracle Sales. You'll find all of these resources and more in the Oracle Help Center.
Additional information
Develop your CX skills
Oracle University provides a variety of learning solutions to help you build cloud skills, validate expertise, and accelerate adoption. Learn more about the training and certification you can rely on to ensure your organization's success.
Cloud Customer Connect
Cloud Customer Connect is Oracle's premier online cloud community. Specifically designed for peer collaboration, best practice sharing, and to provide needed tools for members so they can keep pace with product strategy. In addition, members are able to provide feedback on sales cloud, marketing cloud, and service cloud solutions—directly to Oracle development.
Additional information
Oracle Cloud Marketplace
Power transformation with innovative partner applications and services. Find the most comprehensive list of sales cloud, service cloud, and marketing cloud applications in the Oracle Cloud Marketplace.
Consulting and partner services
CRM best practices
A customer relationship management (CRM) system isn’t just one solution; it’s an end-to-end solution that should include sales cloud, service cloud, commerce cloud, and marketing cloud, as well as an AI-enabled customer data platform (CDP) that can combine online, offline, and third-party data sources for a complete, dynamic customer view. To create a CRM solution that your sales reps will use, you need get all the pieces right. That why it’s good to be aware of the best practices.
Get started
Request a demo
See what Oracle Sales can do for you.
Take a tour
Explore Oracle Sales and other CX applications on your own.
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Contact sales
Talk to a team member about Oracle Sales.