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Oracle акаунт

Cloud PMS—OPERA Cloud

Hoteliers' demands for hotel software are many: orchestrate hotel operations, manage guest preferences, and manage room inventory and rate—all while handling constant change and keeping data secure. That's why Oracle Hospitality created OPERA Cloud Property Management.

Grow revenue and enhance guest experiences with a comprehensive cloud PMS.

Embrace an all-in-one cloud-based hotel PMS

OPERA Cloud Property Management simplifies IT and centralizes data, making information accessible to everyone, anywhere. With an open architecture, built-in integration services, and open APIs to accelerate innovation, the hotel cloud solution meets hoteliers’ needs, redefining the guest experience.

Web-based hotel PMS

Purpose-built for hotel operations, OPERA Cloud is cloud-based hotel software with key capabilities to meet the needs of hotels of various sizes and complexities.

Mobile-enabled

Untether the front desk and serve your guests anywhere on the property. Reduce check-in and check-out times and improve efficiencies by empowering your staff with real-time updates.

Integrated operations

OPERA Cloud integrates with Oracle’s industry-leading point-of-sale and kitchen management solutions to ensure more efficient food and beverage operations, maximizing guest satisfaction and profitability.


All the key information you need

Get a snapshot of all the key information you need to perform your job. Customizable to suit your specific requirements, providing instant visibility of important operational data.

Configurable tiles and settings

Over 30 preconfigured tiles focusing on the front desk, revenue, inventory, and housekeeping, with the ability to add custom links, images, and hotel graphics. Tiles can be controlled at a chain, property, or user level for ultimate flexibility.

Interactive for deeper insights

Select tiles offer the ability to interact and drill down to view more in-depth information and perform operational tasks such as check in or check out without the need to navigate away from the dashboard.


Get a complete overview of your guests

Gain rich insights into your guests’ preferences, including their communication choices, spending habits, and marketing data, to help grow loyalty and deliver exceptional guest service.

Manage companies and travel agents

Track the performance of your company and agent business with detailed statistics and link to contracted rates. Add contacts to offer personalized service and build relationships that gain more business.

Centralize across all properties

If you operate more than one property, centralized profiles provide a single, comprehensive view of each guest, tracking stays and preferences at all properties and helping create highly personalized experiences.


Make every booking count

An intuitive availability screen allows you to offer rates matching your guests’ needs, clearly identifying the best rate, package, and room-type combinations that maximize revenue and turn shoppers into bookers.

Capture additional revenue easily

Offer upgrades and add-on products to the reservation easily and compare different pricing options that capture revenue while offering the guest a stay that delivers on their expectations.

Win business on price

Provide options to guests for alternate dates or alternate properties, all from one screen, ensuring you always offer the best possible price to the guest. Track any lost business through turn ways to help with future revenue optimization.


Key data at your fingertips

From high-level metrics down to individual transactions, all the data you need to make informed decisions is available in a simple-to-use, hospitality-focused solution, which enables property-specific or groupwide reporting.

No more number crunching

Use a wide range of graphical formats to display figures and key metrics without the need to perform complicated lookups and suffer spreadsheet overload. Build graphical dashboards with your KPIs visible at a glance.

Slice and dice

Build your own reports by taking data from any business area and create reports that are relevant to success. Be as customized and individualized as you need to get data that drives results.


Improve staff efficiency

The OPERA Cloud Digital Assistant helps users execute routine tasks and activities such as house status, room management, and reservations.

Activities assistant on the go

Hotel staff can use their mobile devices to query the chatbot for information on operations data or hotel analytics, or to perform tasks such as check-in and check-out or housekeeping room updates.


Go beyond PMS with OPERA Cloud Hospitality Platform.

An agile and scalable hotel platform on Oracle Cloud

With a proven track record of thousands of installations worldwide, Oracle Hospitality OPERA Cloud Property Management System (PMS) is a leading hotel solution, providing all the tools, services, and connectivity options needed to run and grow a business.

01Fits hotel properties of every size

OPERA Cloud is ideal for all hotels regardless of size, from luxury resorts to limited-service properties. Users only pay for the functionality they need.

See why OPERA Cloud PMS fits every hotel size (1:50)

02Integration accelerates innovation

Oracle Hospitality Integration Platform is a part of OPERA Cloud Suite, making integrations with Oracle partner solutions simple and fast.

Watch how OPERA Cloud integrations work (2:30)

03One platform to fit all your needs

Increase revenue opportunities with OPERA Cloud Sales and Event Management for meetings and events, and Oracle MICROS Simphony POS for F&B operations.

Learn about the cloud-based hotel software (25:41)

04OPERA and Simphony are better together

OPERA Cloud and Oracle MICROS Simphony POS work better together, connecting hotel and F&B beverage operations, to boost revenue and enhance service.

Learn how OPERA and Simphony work better together

05Legal and fiscal global compliance

The industry-leading cloud PMS platform provides fiscal and legal compliance, and language and currency support in more than 200 countries and territories.

06Security is a cornerstone of our business

Oracle Cloud’s processes for provisioning, operating, certifying, and maintaining the cloud infrastructure are second to none.

Outrigger Hospitality Group to move its portfolio to OPERA Cloud to gain speed and agility
Discover how Fontenille properties deliver exceptional guest experiences with OPERA Cloud Property Management software and Simphony point of sale
OPERA Cloud Property Management is helping Predator Ridge adapt to consumer behavior changes and new marketplace dynamics
Wyndham Hotels & Resorts’ newest New Zealand hotels tap OPERA Cloud Property Management to integrate with central reservations

OPERA Cloud Property Management is on the itinerary for hotels worldwide

Louise Casamento, Senior Director of Marketing, Oracle Hospitality

Hotels around the world are moving into Oracle Hospitality OPERA Cloud PMS to enhance operations and provide exceptional customer experiences. In the past few months, Oracle has experienced a 300% increase in customers using OPERA Cloud.

Read the complete post

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