Home goods retailers refocus on customers with Oracle Cloud
Consumers spent countless hours last year in the comfort of their homes, redecorating and modernizing their personal spaces. As the world slowly emerges from pandemic restrictions, modern retail cloud services and solutions enable home goods retailers to create compelling offers with refreshed assortments to attract and retain customers. Whether it’s for homeware, home goods, home décor, or home furnishings, retailers can get on a path toward operational agility.
How to thrive as a home goods retailer
Meet your customer at the point of intent: 71% of consumers responded that speed of service, checkout experience, and delivery options are essential. Curbside pickup and home delivery remain popular options.
Keep your house in order with inventory transparency: 47% of consumers polled associated out-of-stock items with a bad shopping experience, and 63% would seek an alternative store where they could purchase those items.
Retain customer loyalty with compelling offers: 82% of consumers invested in home décor, home entertainment, cookware, and DIY projects during the pandemic. Consumers expect compelling offers to pique their interest.
Source: Anatomy of Change: Understanding Consumer Behavior in the New Next 2020 (PDF)
Celebrating omnichannel retail success
Home Choice
This home shopping retailer remodels their planning processes, modernizing the shopping experience to drive sales and customer satisfaction.
Matalan
The UK homeware retailer maps inventory against consumer demand to create a single source of the truth.
Myer
Myer implements Oracle Retail cloud technology to turbocharge their merchandise, inventory, and planning processes.