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Welcome to your stressless service resource center
Serving others is stressful if the tools meant to serve you—don’t. You deserve a solution that takes your side. And your customers do, too. To serve service pros like you, we made this knowledge center to help de-stress the service experience.
Every call, click, and chat signals a customer need. Oracle CX Service helps you read those signals so you can deliver smart service seamlessly.
Scaling up doesn’t have to be a disservice. See how we partnered with Payoneer to provide efficient service to small businesses around the world.Read their story
You may not be a mind reader, but you can be a granter of wishes. Here’s how to deliver the seamless omnichannel service your digital customers crave.View the infographic (PDF)
“A 40:00 hold is a great start to a call!” (Said no agent ever.) This university cut wait times by 97%—making life simpler on both ends of the line.Get the story (PDF)