Deliver captivating digital banking customer experiences using a SaaS-based, cloud native digital banking platform designed for scale and reliability. Oracle Banking Digital Experience Cloud Service is a digital banking solution that provides ready-to-go retail, corporate, and Islamic banking experiences while integrating with a bank’s existing core banking system.
Oracle's digital banking platform stood out for its intuitive, persona-based dashboards and user interfaces that enable banks to conduct configuration and system maintenance with ease on a single platform.
Leverage cloud technology to modernize your bank’s proposition, serve large client segments efficiently, and enhance the overall digital customer experience.
Deploy Oracle Banking Digital Experience and employ Oracle Cloud products to offer a personalized user experience across all digital banking channels.
Offer responsive, out-of-the-box experiences via mobile, tablet, and desktop applications, digital personal assistants, wearables, and video banking with Oracle Banking Digital Experience Cloud Service to provide an enriching and contextual digital customer experience.
Provide a holistic, real-time view of a customer’s accounts across products, personalized and contextual information about spending and upcoming payments, and customized offers.
Leverage instant account opening, product catalog, and product bundling capabilities. Offer secure customer identity verification via video and selfie Know Your Customer (KYC) while providing fraud prevention through an integration with Google maps, QR code scans, and touchscreen signatures.
Offer customers a secure digital wallet, and enable them to pay peers via Siri, iMessage, chatbots, Facebook, and Twitter and execute QR code–based merchant payments.
Provide customers with a snapshot of all their financial accounts maintained across banks. Support customers as they control their finances, plan future goals, and track expenses, and help them optimize investments in mutual funds with performance analysis, reports, and insights.
Offer Shariah-compliant, multicurrency, inclusive finance with comprehensive coverage across accounts, term deposits, and finance. Support Islamic and conventional banking on a single platform.
Oracle’s digital banking solution aids strategic decision-making with cash forecasting and interactive, persona-based dashboards while optimizing operations with bulk uploads and invoice and reconciliation management.
Corporates gain a unified, real-time view of global liquidity structures, positions, and underlying multicurrency accounts and balances. Sophisticated sweeping and pooling, heatmaps, and simulation techniques provide complete lifecycle support.
Reduce real accounts and associated costs. Segregate funds notionally, and simplify payments and reconciliation with payments on behalf of (POBO) and collections on behalf of (COBO). Create and manage virtual entities, accounts, and structures.
Provide complete lifecycle support for all instruments, such as letters of credit, bank guarantees, and import and export bills. Leverage automated SWIFT message handling and straight-through processing. Make application requests and track the application status for all requests.
Utilize invoice and purchase order lifecycle management, receivables management, rule-based reconciliation, supplier enrollment, and operational dashboards while providing corporate users with an overview of their relationships and positions.
Accelerate loan origination, fulfill on-demand customer financing needs, track and manage loan drawdowns efficiently, and transition from LIBOR to risk-free rates systematically to enable corporates to manage their bilateral and syndicated loan portfolios effortlessly.
Customers can personalize their banking home screen by choosing dashboard themes, placing widgets based on priority, customizing the information displayed in their account snapshot, and configuring alerts and push notifications.
Enable face-to-face interactions between customers and bank executives to assist customers during any phase of their banking journey. Improve the customer experience through live video KYC, consultation, and screen sharing to troubleshoot any problems.
Leverage voice-enabled retail and corporate chatbots to automate responses to recursive customer queries and transactions. Provide context-aware shortcuts to banking transactions using AI-enabled autosuggest options.
Meet your customers where they are by connecting via conversational, device-based interfaces such as Alexa and Siri. Customers can use chatbots to get regular updates on loan and bill payments and conduct payment transactions.
Configure and manage the platform from the admin dashboard with no-code tools. Gain complete control over access, identity, entitlements, and limits. Add productivity improvement tools to create alerts about pending tasks and approvals.
Conceptualize and execute vibrant interfaces with a drag-and-drop dashboard configurator that contains useful business widgets serving both retail and corporate banking. Build themes to match the bank’s branding, set policies, and define workflows and customer segments.
Support multiple brands and multicountry installations from a single channel layer. Allow customers to manage their accounts across the bank’s entities. Integrate with multiple product processors and banking cores to provide a unified experience.
Oracle Banking Routing Hub integrates a bank’s technology with new systems, simplifies upgrades, transfers information, and enables secure configurations. Provide customers with unified experiences by using the hub to integrate cloud-based product processors such as Oracle’s corporate banking cloud services.
A highly componentized architecture with a lightweight design allows banks to deploy only those components they require. Banks can scale individual features to match their usage patterns, optimizing their cloud usage to gain cost benefits.
The digital banking platform provides ready-to-deploy, front-end experiences for standalone product processors such as those servicing originations, trade finance, supply chain finance, corporate lending, and cash, liquidity, and virtual account management.
Oracle Banking Digital Experience Cloud Service is a versatile digital banking platform that can be deployed with Oracle product processors and third-party core processors. The platform can perform as a front-end layer for multiple core systems simultaneously.
Oracle Banking Digital Experience has been deployed on-premises across the banking spectrum from large, tier-1 banks to digital challenger banks. This model allows banks to develop custom APIs, widgets, and screens using no-code/low-code tools such as the API toolkit and the drag-and-drop-based UX toolkit.
Deploy in a matter of weeks and employ exclusive Oracle Cloud capabilities designed for performance, reliability, and autonomous operations. Oracle Banking Digital Experience Cloud Service ensures data residency, disaster recovery, and high availability, enabling banks to offer a reliable and personalized omnichannel digital banking customer experience.
Immediate provisioning of out-of-the-box retail, SME, corporate, Islamic, and wealth channel experiences with no-code experience builders and persona-based dashboards.
Support process management, core product processors, and existing third-party system integrations with Oracle Banking Routing Hub. Enable AI/ML origination, engagement, and servicing.
Ensure continuous innovation/continuous delivery using the latest tech stack while maintaining compliance with regulatory and technology standards.
Reduce the burden of IT management and improve process optimization to accelerate banking with a subscription-based OpEx model.
Employ secure cloud digital banking solutions with Kubernetes-based autoscaling.
Tushar Chitra, Vice President, Product Strategy and Marketing, Oracle
The move from on-premises to the cloud is now simpler than ever for financial services organizations. Oracle Banking Digital Experience, a versatile digital banking platform, has been validated on Oracle Cloud Infrastructure (OCI). Banks can now run their digital banking solutions on OCI and benefit from the elasticity provided to optimize their database usage.Read the complete post
The move to next-generation banking requires continuous innovation, continuous delivery, and a tech foundation that can enable it. For customers torn between choosing a digital banking solution or a digital banking platform, Oracle supports the journey to banking 4.X by providing the best of both worlds.
Get actionable insights into the retail banking financial lifecycle of your consumers to improve customer engagement across life moments.
Oracle offers a wide range of documentation and tutorials that will help you learn more about Oracle Banking Digital Experience Cloud Service. You'll find all these resources and more in the Oracle Help Center.
A packaged API solution to fast-track API banking and connect banks with fintechs and corporates to unlock new revenue streams.
A comprehensive solution for retail, corporate, and investment banking functions.
Improve straight-through processing, support real-time payments, and drive innovation.
Manage complex global account structures, control capital, centralize cash, and automate reconciliation.
Discover live and on-demand webcasts that explore financial services topics in depth.
Keep up with the latest trends across the financial services landscape.
Talk to a team member about Oracle Banking Digital Experience Cloud Service.