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Customer Acquisition and Experience in Financial Services
Help customers discover the right financial products and services. Convert and onboard them in their preferred interaction channels.
Learn why 20% of consumers plan to use an alternative payment method.
Discover how financial brands are using Oracle to deliver personalized experiences
Payoneer delivers individual experiences on a global scale
Bank of Guam uses cross-channel data to improve customer service and boost sales
Australian Finance Group doubles innovation capacity and delivers new services
KeyBank redefines its digital client experience and wins the Celent Model Bank Award
Aman Bank increases customer response rates by 30% and cuts operating costs
Turn customer data into amazing experiences
Provide consistent, timely, and personalized experiences across all touchpoints
Make every customer interaction matter by connecting all your business data across advertising, marketing, sales, commerce, and service while complying with all financial industry standards and regulations.
Explore Customer Experience Solutions in ActionAttract, onboard, and service your customers across all channels
Build the digital experiences that your retail customers will come back for and that your corporate customers demand. Empower them to transact and discover new products in their preferred channels.
Explore Digital Banking ExperiencesCombine marketing and customer data to create targeted, real-time offers
Link customer behaviors, transactions, and demographics across marketing, sales, service, and your back-office applications to create the next great experience.
Explore Oracle MarketingDeliver consistent and intelligent customer service, anytime
Balance self-service and assisted customer service that solves problems faster and builds meaningful relationships on your customers’ preferred interaction channels.
Explore Oracle Service
“One of our strategic pillars is to digitize the enterprise to meet our clients where they need us to be. We want to originate all of our capabilities...in a digital way.”
Amy Brady
Chief Information Officer and Executive Vice President, Keybank
Defining the customer data platform and why you should care
Abbas Makhdum, Director Product Marketing, OracleConnect customer behaviors, interests, and transactions across marketing, sales, service, and financial, ERP, and supply chain applications to create the next great experience.
Read the complete postMore from the blog
- February 5, 2021 Breaking down digital banking transformation
- December 21, 2020 Why Millennials, Gen Z prefer to bank like Boomers
- December 1, 2020 Share information, be safe and fight financial crime: The rundown on homomorphic encryption
- August 7, 2020 Human-machine partnership: Re-invigorating trust and redefining engagement
Find resources and more
Open Banking: The Race to Deliver Banking-as-a-Service
MIT Review and Oracle’s In-depth Interview & Study: Understand how the industry is interpreting open banking and opportunities available.
Oracle Banking applications
Achieve customer insight across relationships, fully digitize processes, and offer complete connected financial services. Provide loans and capital faster, ensure financial wellness for individuals, profitability and growth for businesses.