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Perguntas Frequentes

Integrate with Simphony POS

As the industry-leading cloud-based POS system, Simphony centralizes and simplifies operations so restaurants of all sizes can focus on delivering exceptional customer experience. Simphony POS runs on a robust, open API built to help integration partners create a connected experience from a single, scalable transaction platform.

Developing your Simphony integrated solution will drive value for your restaurant by leading to more meaningful guest experiences. Our integration program is designed for both self-paced initiatives as well as integration partners looking to engage with us and leverage our program benefits.

Step 1:

Review Simphony’s Open API Architecture

Simphony offers several integration points that can enhance any aspect of restaurant operations, including online ordering, menu and pricing management, kitchen display, labor and scheduling, inventory management, customer loyalty, and overall performance analytics. All from a single cloud platform.

Take your first step by exploring our front of house and back office APIs. Then join our partner community by enrolling in the Oracle PartnerNetwork and Simphony integrations program. Learn more below.

Review Simphony’s Open API Architecture
Front of house

Simphony Transaction Services Gen2 (STSG2)

STSG2 is a RESTful API transaction interface that is both scalable and responsive. It powers digital ordering applications that support multiple use cases, including full combo meal functionality (requires Simphony 19.2+ and R&A 20.1+).

Simphony Transaction Services Gen2 Apiary Portal
Back office

Business Intelligence (BI) API

A highly scalable and secure RESTful API that allows real-time access to Simphony’s transactional, operational, and kitchen data in the cloud (requires Simphony 19.2+ and R&A 20.1+).

Business Intelligence API Guide
Front of house

Simphony Transaction Services Gen1 (STSG1)

Enables digital ordering applications to connect directly with the local Simphony POS (supported on all Simphony versions).

Simphony Transaction Services Gen1 Apiary Portal
Front of house

Extensibility

Enables ISV partner applications to customize and enhance Simphony POS Client functionality.

Simphony POS Client Extension API Reference
Front of house

Loyalty/Stored Value Command Module

Consists of a module/driver pair. The module contains business logic, while the driver communicates with a third-party provider via a communications mechanism such as a port or a web service.

Simphony Loyalty/Stored Value Command Module Interface Reference Guide (PDF)
Front of house

Import/Export

Leverage this web service to programmatically import and export POS configuration data.

Simphony Import/Export Apiary Portal
Back office

Reporting and Analytics Standard Export

Supports end of day (EOD) exports of Simphony POS sales and operational data points.

Oracle Hospitality Enterprise Back Office Standard Export User Guide (PDF)
Back office

Labor Management

Allows workforce applications to retrieve and modify labor information, manage schedules, and access timecard punches.

Simphony Labor Management Apiary Portal
Step 2:

Join Oracle PartnerNetwork and connect with us

Simphony offers several integration points that can enhance any aspect of restaurant operations including online ordering, menu and pricing management, kitchen display, labor and scheduling, inventory management, customer loyalty, and overall performance analytics. All from a single cloud platform.

First…

Enroll in the Oracle Partner Network (OPN). Enrolling in the Cloud Build track is optional. Questions? Visit the PartnerHelp Portal and submit a partner support ticket today.

Then…

Once your company's OPN enrollment is approved, submit a Simphony Integrations Program inquiry to connect with our ISV partner team.

Join Oracle PartnerNetwork and connect with us
Step 3:

Validate and go to market

After completing your validation testing with our integrations team, it’s time to make final edits to your Oracle Cloud Marketplace listing. By publishing your listing to the Simphony Cloud Marketplace, your integration earns public recognition as a validated solution.

Our Cloud Marketplace offers a unique opportunity to promote your general market solution to current and prospective customers as well as our direct sales and reseller communities. Below are some suggested recommendations and resource links to assist with creating a more compelling listing.

Optimization recommendations

  • Configure all available outbound URLs (Launch demo, Self-paced training, and Get app buttons)
  • Leverage all available social media buttons (Facebook, Twitter, LinkedIn)
  • Incorporate high-resolution images for listing banners as well as company and product logos
  • Upload product demo files, user flow screenshots, and applicable sales collateral
  • Add market-specific terms, synonyms, and other keyword tags
  • Feature promotional offers

Supporting resources

Validate and go to market
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