What’s new in Oracle Advertising and CX?
Catch up on the latest in blogs, videos, product demos, events, and more from the Oracle Advertising and CX team to see how we’re making every customer interaction matter.
Save the date for Oracle CloudWorld
Join us from October 16 to 20 for our new global conference created for customers and partners using Oracle's cloud applications.
Explore our latest blogs, videos, and more
Make the most of your Oracle Advertising and CX applications
Oracle Advertising and CX Virtual Summit
Deliver Remarkable Experiences with Connected Field Service
Hear from field service experts as they discuss how you can elevate the customer and employee experience by investing in connected experiences.
Explore the latest innovations for Advertising and CX
The Future of CRM: Engineering Better Experiences
Learn how the future of CRM erases the boundary between marketing and sales to help marketers execute campaigns that generate highly qualified opportunities.
Creating relevant customer experiences
Realize the full power of AI and machine learning with data, intelligence, and applications that work together to make every customer interaction matter.
B2B sales, B2B service, and customer loyalty experiences
Learn how we power next-generation B2B sales and service experiences, provide advanced intelligence for B2B marketing, and support enhanced customer loyalty and engagement.
See our latest releases and feature updates
Guided workflows for field service delivery
See how prebuilt workflows help new mobile workers immediately contribute and field service teams consistently complete routine tasks—without extensive training.
Customer intelligence for B2C Service
See how you can deliver real-time customer intelligence that your agents can use to offer personalized and unique customer service experiences.
An agent experience built for utilities
Give your customer service agents a utility-specific agent console that recommends next-best actions, provides helpful tips and articles, and guides agent workflows.
The City of Albuquerque invests in next-generation citizen experiences
Hear city management explain why the Albuquerque customer experience must be top-notch and how the city is adding innovative new channels for their 311 contact center.
Read the latest Oracle Advertising and CX headlines
Oracle named a leader across analyst reports
Forrester New Wave™: B2B Standalone CDPs, Q4 2021 evaluation
Oracle is pleased to be rated a Strong Performer in the Forrester New Wave™: B2B Standalone CDPs, Q4 2021 evaluation.
Read the report
2021 Gartner® Magic Quadrant™ for Configure, Price, Quote Application Suites
Oracle is committed to helping sellers sell more with a unified approach to sales and CPQ.
Read the report
2021 Gartner® Magic Quadrant™ for Field Service Management
Oracle Field Service helps businesses deliver efficient, timely field service.
Read the report
2021 Gartner® Magic Quadrant™ for the CRM Customer Engagement Center
Oracle Service helped organizations adapt to the global pandemic quickly—sometimes within two weeks.
Read the report